Overview
On Site
$45 - $45 per hour
Contract - W2
Contract - months plu(s)
Skills
Desktop Support Engineer
Job Details
Our client is a recognized global real estate firm, and they are seeking to hire a Desktop Support Engineer on an ongoing contract basis.
This position requires onsite presence Monday through Friday.
Responsibilities:
- Hands-on support for ~70-90 desks and ~300 staff in the SF office.
- Issue/setup laptops, install software, support conference rooms.
- Handle walk-up requests, remote support across the Americas, and some security tickets.
- Use FreshService ticketing system to ensure timely resolution.
- Assist with the December office move (equipment setup, monitors, meeting rooms).
Required Experience:
- 3+ years of desktop support experience required.
- Experience with ticketing systems
- Experience setting up laptops for new hires
- Experience troubleshooting issues with Office business applications
- Certifications are a plus but not required.
- Must be confident, approachable, and comfortable interacting with senior stakeholders.
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