Overview
Skills
Job Details
Salesforce Content Management Systems CMS
Dallas-Hybrid
12+Months
Key Job Functions
Serve as a technical specialist in all phases of system upgrade life cycle (analysis, design, develop/configure, implement) to support all software within the Marketing technology stack.
Serve as project team liaison with business partners to analyze the implementation approach and configuration changes on existing systems and processes.
Provide business domain, technology and process expertise all related to DXP for Marketing Technologies. Proven track record in LMS administration, implementation, and configuration in a corporate environment
Strong experience on specificities and user interactions related to web-based, multimedia, and mobile technologies.
Familiar with Web Content Management Systems (CMS) technologies for content delivery and other IT concepts such as Single Sign On (SSO) for user access
Work with LMS vendor, internal IT or software vendor to resolve technical issues with the LMS.
Working knowledge of corporate platform systems and training program design, development, and implementation
Train end users, create and maintain job aids, provide end user support.
Ability to interact effectively with other team members.
Performs data monitoring tasks as assigned.
Provide support to all users for troubleshooting and training on the system capabilities, navigation, and functionality.
Knowledge of Networking and Security (access controls, protocols, routing).
3+ years of hands-on relational, with Cloud based solutions for Marketing Tools
Google Analytics experience with Administration and configurations (Security)
Salesforce Administration and Configuration management for Sales Cloud and Marketing Cloud