Azure Security Customer Engineer - SaaS

At JDA TSG, we equip many of the world s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.

Overview:

We are seeking a passionate and experienced Customer Engineer (CE) specializing in Cloud & Threat Security to help our enterprise customers unlock the full potential of their Microsoft security investments. This is a high impact, customer facing role where you ll serve as a trusted technical advisor, driving adoption, optimization, and transformation across a range of Microsoft security solutions including Sentinel, Security Copilot, Microsoft Defender for Cloud, and advanced tools like MDI, MDA, and XDR.

Salary range is $95 - 110K based on experience.

Travel: CE s are home based and deliver services typically via Microsoft Teams.

What You ll Do:

• Act as the customer s security advisor, guiding their end-to-end journey with Microsoft s cloud security stack
• Drive technical conversations and hands-on solutioning across IaaS, PaaS, and SaaS security layers
• Deliver compelling technical presentations, live demos, and proof-of-concepts showcasing Microsoft Sentinel, Defender for Cloud, and other threat detection tools
• Lead clients implementation efforts focused on cloud-native SIEM (Sentinel), automated threat response (Security Copilot), and multi-platform security telemetry ingestion
• Drive successful adoption of Microsoft security products, especially across hybrid cloud environments
• Surface feedback to product teams and help shape future security capabilities by being the Voice of the Customer
• Identify opportunities for cross-sell, upsell, and broader platform adoption through your security engagements
• Stay ahead of the curve with AI-powered security tools and continuously upskill to align with Microsoft s Security & Customer Success goals

Key Skills & Technologies:

• Cloud Security Solutions: Microsoft Defender for Cloud (Azure IaaS, PaaS, SaaS security), Defender for Identity (MDI), Defender for Endpoint, Defender for Cloud Apps (MDA), XDR technologies
• SIEM/SOAR: Deep familiarity with Microsoft Sentinel architecture, threat hunting, workbook creation, KQL, and incident response workflows
• AI & Automation: Hands-on experience or working knowledge of Security Copilot or other AI-driven SecOps tooling
• Security Frameworks & Models: Understanding of Zero Trust, MITRE ATT&CK, NIST, and cloud governance best practices
• Scripting/Automation: PowerShell, Kusto Query Language (KQL), Azure Logic Apps preferred
• Customer-Facing Expertise: Proven ability to lead customer engagements, technical workshops, and deploy real-world solutions

The experience you ll need to excel in the role:

• 5+ years in cybersecurity, with at least 2 years focused on Microsoft cloud security solutions
• Strong background in threat detection, incident response, and cloud security architecture
• Comfort navigating complex enterprise environments and engaging senior technical stakeholders
• Experience working within a Customer Success, Pre-Sales, or Delivery Engineering capacity

About JDA TSG:

At JDA TSG, our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we will thrive as an organization. We are excited to be here, doing meaningful work.

We are committed to a diverse and inclusive workplace. We know diversity makes our team stronger, producing extraordinary results for our company and our clients. At JDA TSG, everyone is valued and empowered to succeed.

Benefits and Perks:

• Healthcare - Comprehensive coverage for you and your family
• Employee Assistance Program - Get support when you or your family need it with counseling and coaching
• 401K with company match
• Paid time off
• Paid parental leave
• Volunteer Day Off
• Life insurance - Protect your loved ones and their future
• Business travel accident insurance

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.