Desktop Support Analyst - Robert Half - Philadelphia, PA, US | Dice.com

Robert Half

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Desktop Support Analyst

Philadelphia, PA, US • Posted 5 hours ago • Updated 5 hours ago

Contract Independent

Contract W2

On-site

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Robert Half

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Job Details

Skills

Remote Support
SAP BASIS
Technical Support
User Experience
Printers
Microsoft Windows
Operating Systems
Computer Hardware
Network
Mapping
Migration
Attention To Detail
Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET

Summary

Description

We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.

Responsibilities:
Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.
Decommission outdated PC hardware in a secure and efficient manner.
Perform operating system installations and ensure compatibility with Windows 10 and 11.
Join computers to the appropriate domain and configure network settings.
Install and configure software applications as required.
Transfer user profile settings and data to new devices.
Map network drives and ensure proper access to shared resources.
Set up and configure printers and other peripherals on user systems.
Customize user preferences to align with individual requirements.
Securely erase data from hard drives to maintain confidentiality.

Requirements

Proficiency in Windows 10 and Windows 11 operating systems.
Hands-on experience with PC hardware installation and configuration.
Strong understanding of domain environments and network drive mapping.
Familiarity with user profile migration and data transfer processes.
Knowledge of printer installation and peripheral device setup.
Ability to securely wipe hard drives following established protocols.
Excellent troubleshooting skills and attention to detail.
Strong communication skills to effectively assist users and address technical issues.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: rhalfint
Position Id: 03710-0013315738
Posted 5 hours ago

Company Info

About Robert Half

As the world’s first and largest specialized talent solutions and business consulting firm, our mission is to positively change people's lives. As a Robert Half employee you’ll have opportunities to advance your career while helping candidates and businesses find the jobs and talent they need to succeed.

Robert Half is America’s top staffing agency, dedicated to helping talented people like you find rewarding temporary and full-time jobs with today’s leading companies. Our staffing experts work closely with local hiring managers and use AI-powered matching technology to find opportunities that match your skills and professional goals. With decades of experience in placing accounting, finance, administrative, technology, creative, marketing and legal professionals, we’ll help ensure your next career move is a successful one.

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