Overview
On Site
$45.63 - $57.65 hourly
Contract - W2
Contract - Temp
Skills
Attention To Detail
Marketing Communications
Business Analysis
Collaboration
Workflow
Specification Gathering
Management
Agile
Business Systems
JIRA
Wrike
Project Management
Software Development
Software Development Methodology
Data Analysis
Requirements Elicitation
Documentation
SQL
Marketing
MASS
Communication
JSON
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client that is seeking a Business Systems Analyst in Maryland Heights, MO.
Summary:
We are seeking a detail-oriented and inquisitive Business Systems Analyst (BSA) to support a new initiative focused on building a marketing communications platform. This platform will manage customer messaging at scale-delivering communications via SMS, Email, and Automated Voice Calls to millions of customers. The ideal candidate will have strong experience in business analysis within software development environments (SDLC) and be comfortable collaborating with both business stakeholders and technical teams.
Responsibilities:
* Business Systems Analyst will collaborate closely with business stakeholders to gather and document business requirements for customer communication workflows
* Translate business requirements into clear and actionable technical specifications for platform architects and template developers
* Facilitate the creation and maintenance of communication templates (email, SMS, voice) by ensuring clear alignment between business intent and technical execution
* Leverage JIRA and/or Wrike for managing work tickets, task progress, and documentation
* Analyze data to inform decisions and validate implementations, using basic SQL queries to support insights
* As a Business Systems Analyst, you will work as part of a cross-functional software development team, participating in Agile processes and supporting the full SDLC
* Act as a liaison between technical and non-technical teams, ensuring mutual understanding and timely delivery of features
REQUIREMENTS:
* 5+ years of experience as a Business Systems Analyst or similar role within software development teams
* Hands-on experience with JIRA and/or Wrike or other similar ticketing/project management tools
* Demonstrated experience supporting projects across the Software Development Life Cycle (SDLC)
* Experience working in or with data analytics or data-driven project teams
* Strong skills in requirements gathering, documentation, and stakeholder communication
* Proficient in basic SQL (especially SELECTs and JOINs) for querying and interpreting relational data
Preferred Skills:
* Prior experience supporting marketing platforms, customer outreach, or mass communication systems
* Familiarity with JSON data formatting and its use in system integrations
* Background in projects involving automated customer messaging (email, SMS, voice)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client that is seeking a Business Systems Analyst in Maryland Heights, MO.
Summary:
We are seeking a detail-oriented and inquisitive Business Systems Analyst (BSA) to support a new initiative focused on building a marketing communications platform. This platform will manage customer messaging at scale-delivering communications via SMS, Email, and Automated Voice Calls to millions of customers. The ideal candidate will have strong experience in business analysis within software development environments (SDLC) and be comfortable collaborating with both business stakeholders and technical teams.
Responsibilities:
* Business Systems Analyst will collaborate closely with business stakeholders to gather and document business requirements for customer communication workflows
* Translate business requirements into clear and actionable technical specifications for platform architects and template developers
* Facilitate the creation and maintenance of communication templates (email, SMS, voice) by ensuring clear alignment between business intent and technical execution
* Leverage JIRA and/or Wrike for managing work tickets, task progress, and documentation
* Analyze data to inform decisions and validate implementations, using basic SQL queries to support insights
* As a Business Systems Analyst, you will work as part of a cross-functional software development team, participating in Agile processes and supporting the full SDLC
* Act as a liaison between technical and non-technical teams, ensuring mutual understanding and timely delivery of features
REQUIREMENTS:
* 5+ years of experience as a Business Systems Analyst or similar role within software development teams
* Hands-on experience with JIRA and/or Wrike or other similar ticketing/project management tools
* Demonstrated experience supporting projects across the Software Development Life Cycle (SDLC)
* Experience working in or with data analytics or data-driven project teams
* Strong skills in requirements gathering, documentation, and stakeholder communication
* Proficient in basic SQL (especially SELECTs and JOINs) for querying and interpreting relational data
Preferred Skills:
* Prior experience supporting marketing platforms, customer outreach, or mass communication systems
* Familiarity with JSON data formatting and its use in system integrations
* Background in projects involving automated customer messaging (email, SMS, voice)
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.