Overview
On Site
Depends on Experience
Contract - W2
Contract - Independent
Skills
Disaster Recovery
IBM
Incident Management
Mainframe
Management
Operating Systems
Performance Engineering
Problem Analysis
Problem Management
Job Details
Job Description:
- Responsible for on-going product currency and maintenance insuring it operates in an optimized manner.
- Possess and maintain a working knowledge of the product within the mainframe ecosystem.
- Support incident response and change implementation as needed.
- Work within a team setting offering product knowledge expertise as required
- Incident Management / Problem Management by performing problem analysis and resolution implementation
- Support maintenance release and major OS upgrades.
- Process client requests for system software modifications
- Review system indicators (logs, dumps, error) logs for pro-active management of system problems
- Work with operations to monitor, maintain and IPL systems to improve consistency and availability
- Monitor / Tune system performance and work with performance engineering and capacity teams
- Ensure availability and performance objectives, as required by clients and management, are maintained for operating systems and for system software components
- Implement appropriate tools and processes to automate repeated tasks
- Manage various license codes for infrastructure software.
- Capable of planning and supporting Disaster recovery exercises
- Performance tuning & Development of operational procedures
- Implement changes as needed to support other towers and day-to-day operations.
- Work with IBM and other Independent Software Vendors on a regular basis
- Provide regular management reports / analysis to senior management team regarding Incidents, Changes and requests
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