Computer Hardware Technician

About Cogent Infotech
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

Job Title Computer Hardware Technician Location- Thornton, CA
Contract Role
Onsite Role
Position Summary
The ideal candidate will have general experience and knowledge of hardware troubleshooting and performing device repairs. Vendor certification is a plus, especially for Dell or Client.
Key Responsibilities

1. Diagnosis and Troubleshooting. Perform thorough diagnostic tests on Windows and Chromebook devices to identify hardware issues. Troubleshoot hardware problems, including but not limited to malfunctioning components, connectivity issues, and system errors.
2. Repair and Maintenance. Conduct hardware repairs, replacements, and upgrades as necessary, following manufacturer guidelines and organizational standards. Perform routine maintenance tasks to optimize the performance and longevity of computer hardware.
3. Component Replacement. Replace faulty components such as hard drives, memory modules, motherboards, power supplies, and peripherals. Ensure proper installation and configuration of replacement parts to restore device functionality.
4. Documentation and Reporting. Utilize and maintain the IT service desk solution for detailed records of repairs, replacements, and maintenance activities. Generate service desk ticket reports on hardware issues, repair trends, and inventory management for analysis and decision-making purposes.
5. Quality Assurance. Conduct quality assurance checks on repaired devices to ensure they meet performance standards and specifications. Implement best practices for hardware repair and maintenance to uphold quality and reliability standards

Required Qualifications and Skills

Technical Certification or Diploma in Computer Hardware, IT, or a related field.

Hands-on experience diagnosing and repairing Windows and Chromebook hardware issues.

Proficiency with IT service desk tools for logging repairs and generating reports.

Knowledge of component replacement procedures for hard drives, RAM, motherboards, and peripherals.

Strong attention to detail for quality assurance and adherence to manufacturer standards

Cogent Infotech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you re excited about this role but don t meet every requirement, we still encourage you to apply
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