Systems Engineer

Overview

We are looking for a talented, self-motivated, and experienced systems engineer to help support the public cloud and enhance DevSecOps practices to automate workflows for the enterprise. If you are looking to take on a role that will give you the ability to build and implement solutions with cutting-edge technology, this may be the opportunity for you!

Responsibilities

• Design, implement, and maintain operational components in public clouds, such as AWS, Azure, and Google Cloud Platform as well as private cloud
• Build and provision AI services and solutions such as AWS Bedrock and Azure AI Foundry
• Create tools and processes that enhance operational workflows
• Work closely with operational teams to improve workflows around cloud infrastructure
• Build and maintain monitoring, alerting, and trending operational tools in the cloud
• Respond to alerts; troubleshoot and resolve problems
• Be proactive in recognizing and handling uptime and performance challenges
• Implement automation using infrastructure as code (IaC)
• Automate self-provisioning of resources and services for cloud and on-premise
• Configure and deploy containerized microservice workloads (Docker/Kubernetes: EKS)
• Troubleshoot the system and provide root cause analysis
• Provide rotational 24/7 on-call technical support

Requirements

• 2+ years of relevant experience
• Cloud operations or DevOps engineering experience
• Experience configuring and troubleshooting UNIX/Linux environments
• Experience working in public cloud environments, preferably in AWS or Azure
• Ability to write code in Python/PowerShell for infrastructure scripting
• Experience with configuration management systems, such as AWS Systems Manager or Azure DSC
• Strong understanding of build/automation systems, such as GitHub Actions
• Strong knowledge and experience with Git
• Experience with infrastructure provisioning tools, such as CloudFormation or Terraform
• Ability to automate self-service workflows
• Bachelor's degree in computer science, engineering or related STEM field.

Recommended Qualifications

• Work experience with deploying containers (Docker) and container orchestration (Kubernetes)- EKS preferred
• Ability to share your expertise through documentation
• Experience working with APIs (REST, GraphQL)
• Familiarity with self-service capabilities of ServiceNow
• AWS certifications

#LI-TM1

#LI-Hybrid

Total Rewards

Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is

$69,680-$122,720 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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