Overview
Skills
Job Details
Phone/Skype Hire. Remote
Location: Remote
Duration: 12+ months
Responsibilities
Responsible for creation and maintenance of IT documentation. Translates technical and/or complicated information into clear, concise documents appropriate for various target audiences. Works with Development, Quality Assurance and Technical Support to produce a wide variety of technical publications including instructional materials, technical manuals, product documentation and the like for use by both the IT and business community. Interviews subject matter experts and technical staff to collect information, prepare written text, and coordinate layout and material organization. Researches information such as drawings, design reports, equipment and test specifications to fill any gaps.
Skills Needed
- Bachelor's Degree in Journalism, Technical Writing, Business Administration, or other related field. Or equivalent work experience.
- A minimum of 5 years of business or technical writing experience and working knowledge of multiple software and graphics packages.
- Responsible for creation and maintenance of IT documentation.
- Translates technical and/or complicated information into clear, concise documents appropriate for various target audiences.
- Collaborates with engineers, system administrators, and product teams to gather technical information and translate it into clear, concise documentation.
- Interviews with subject matter experts and technical staff to collect information, prepare written text, and coordinate layout and material organization.
- Researches information such as drawings, design reports, equipment and test specifications to fill any gaps.
- Creates visual assets such as diagrams, flowcharts, info-graphics, and annotated screenshots to enhance technical content.
- Manages several ongoing efforts simultaneously