Senior Systems Engineer

• Collaborate with, and act as a tier 3 escalation point for Client Technology Management, Service Desk, Engineering and other client support teams
• Provide advanced support of cloud infrastructures such as Microsoft 365, Microsoft Azure and company s proprietary technology
• Implement and manage enterprise mail platform and security systems such as Microsoft Exchange Online and Proofpoint Essentials
• Execute basic tasks on enterprise switching, routing, security and wireless systems like VLAN changes, ACL updates, key rotations, and port reconfigurations
• Take ownership of complex technical challenges and provide long term fixes based on root cause analysis
• Document processes and procedures which explain system functionality or regular tasks to contribute to our internal knowledge base including architecture diagrams, runbooks, and standard operating procedures (SOP)
• Audit undocumented client environments and provide technical recommendations based on findings
• Apply best-practice configurations to client security platforms such as Azure Active Directory Conditional Access, DUO Multifactor Authentication (MFA) services, and zero-trust services such as Cloudflare and iBoss
• Provide high-level consultation on information security fundamentals such as good password hygiene practices, multifactor authentication recommendations and social-engineering defense
• Perform system maintenance tasks including software and operating system patching, software version upgrades, critical patch applications, and vulnerability remediation
• Provide advanced support of Active Directory such as Domain Controller upgrades, Group Policy creation, scheduled software deployments, network policy maintenance, and certificate management
• Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device/Mobile Application Management, Anti-VirAnti-Malware
• Collaborate cross-functionally to ensure successful delivery of project implementations, migrations, and upgrades
• Acting as a technical lead for small projects and maintain accountability to delivery of scope
• Other duties as assigned.

• Bachelor's Degree in an Information Technology related field, or 3+ years comparable experience in a technology administration role
• Advanced knowledge of Microsoft Operating Systems such as Windows Server and Windows 10/11
• Administration experience with Public Cloud platforms with focus in Microsoft 365 and Azure
• Experience in administration of e-mail platforms and security integrations such as Exchange Online, Google Workspace, Proofpoint Essentials, and Mimecast
• Experience in virtualization administration on platforms such as VMware vSphere and Hyper-V
• Hands-on experience in deployment and management of routing, switching, wireless, and security appliance technologies using vendors such as Cisco, Palo Alto Networks, and Meraki
• Proficient in incident response management during security events and high-priority escalations, as well as disaster recovery and business continuity activations
• Exceptional written and oral communication skills
• Exceptional interpersonal skills, with a focus on rapport-building and managing expectations
• Highly self-motivated and directed, in a fast-paced team environment
• Sharp attention to detail with proven analytical and critical thinking skills
• Effective time management and excellent prioritization skills
• Able to travel for business and work beyond normal business hours when necessary
• Able to lift and transport moderately heavy equipment such as computers, power supplies and servers in excess of 50lbs

• Managed Service Provider (MSP) experience
• Certifications in cloud services, network management or cyber-security, such as CCNA, CISSP, Azure Fundamentals and VCP a plus

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.