Overview
On Site
Hybrid
USD 30.00 per hour
Full Time
Skills
Red Hat Linux
Virtualization
Amazon Web Services
Microsoft Azure
ServiceNow
Active Directory
Linux
Leadership
Management
Computer Hardware
Job Details
Date Posted: 09/12/2025
Hiring Organization: Rose International
Position Number: 488451
Industry: Government/Staffing
Job Title: Service Support Analyst- Expert
Job Location: Raleigh, NC, USA, 27699
Work Model: Hybrid
Work Model Details: This position requires on-site 2-3 days a week
Shift: 8 to 5
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 30.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: AWS, Desktop Support, ServiceNow, Technical
Experience Desired: Active Directory and Linux experience (4 yrs)
**C2C is not available**
Job Description
***Only qualified Service Support Analyst candidates located in the Raleigh, NC area will be considered due to the position requiring an onsite presence***
Required Skills:
Red Hat OpenShift virtualization experience of at least three years (3 Years)
AWS and Azure experience (2 Years)
Understanding of ServiceNow ticket process (2 Years)
Active Directory and Linux experience (4 Years)
Experience working in a highly dynamic environment where priorities change constantly (2 Years)
Job Responsibilities:
Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience
Technical assistance, support, and advice to end users for hardware, software, and systems
Hands-on technical and functional assistance to business and technical users
Remote technical and functional assistance to business and technical users
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 488451
Industry: Government/Staffing
Job Title: Service Support Analyst- Expert
Job Location: Raleigh, NC, USA, 27699
Work Model: Hybrid
Work Model Details: This position requires on-site 2-3 days a week
Shift: 8 to 5
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 13
Min Hourly Rate($): 30.00
Max Hourly Rate($): 35.00
Must Have Skills/Attributes: AWS, Desktop Support, ServiceNow, Technical
Experience Desired: Active Directory and Linux experience (4 yrs)
**C2C is not available**
Job Description
***Only qualified Service Support Analyst candidates located in the Raleigh, NC area will be considered due to the position requiring an onsite presence***
Required Skills:
Red Hat OpenShift virtualization experience of at least three years (3 Years)
AWS and Azure experience (2 Years)
Understanding of ServiceNow ticket process (2 Years)
Active Directory and Linux experience (4 Years)
Experience working in a highly dynamic environment where priorities change constantly (2 Years)
Job Responsibilities:
Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience
Technical assistance, support, and advice to end users for hardware, software, and systems
Hands-on technical and functional assistance to business and technical users
Remote technical and functional assistance to business and technical users
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.