Overview
On Site
Full Time
Skills
Content migration
Back office
Customer service
Critical thinking
Problem solving
IT service management
Research and development
Collaboration
Operations
Documentation
Brand
Writing
Affinity propagation
Microsoft
Organized
Leadership
Communication
Oracle Application Express
SAP BASIS
Law
Innovation
Training
Recruiting
Job Details
Job#: 2027515
Job Description:
Technical Writer
Work Location: 100% remote (Cambridge, ON) **Must be a Canadian Citizen**
Anticipated Start Date: June 3rd
Contract length: 6 month + potential to extend or convert
Position summary
The Contract Technical Writer will collaborate with a dedicated project team being assembled to re-write over 2000+ articles utilized by our Canadian-based Operations team members. They will be responsible for creating documentation that's clear, concise and easily consumed by end-users. The ideal candidate has worked on large-scale content migration projects with condensed timelines and has experience validating the accuracy of content with subject matter experts.
Key Responsibilities
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Job Description:
Technical Writer
Work Location: 100% remote (Cambridge, ON) **Must be a Canadian Citizen**
Anticipated Start Date: June 3rd
Contract length: 6 month + potential to extend or convert
Position summary
The Contract Technical Writer will collaborate with a dedicated project team being assembled to re-write over 2000+ articles utilized by our Canadian-based Operations team members. They will be responsible for creating documentation that's clear, concise and easily consumed by end-users. The ideal candidate has worked on large-scale content migration projects with condensed timelines and has experience validating the accuracy of content with subject matter experts.
Key Responsibilities
- Partner with other project team members to create article templates that are aligned with industry best practices
- Break down complex processes into easy to follow steps
- Create engaging and user-friendly articles that meet the needs of our target audiences
- Ensure articles adhere to established guidelines and brand standards
- Partner with subject matter experts to review and update all content for accuracy
- Bachelor's degree in related field or combination of relevant education and work experience
- Three (3) to Five (5) years of documented experience writing support articles for front and back-office audiences
- Prior experience with style guides - MLA, AP, Chicago, Microsoft
- Able to work and communicate effectively with different personalities and levels within the organization
- Extremely organized and professional
- Able to navigate changing priorities and fast-paced work environment
- Customer service mindset with experience supporting internal customers and leadership
- Demonstrates a strong sense of ownership and responsibility to meet demanding deadlines
- Ability to exercise critical thinking and strong problem-solving skills
- Exceptional written and verbal communication skills
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.