Overview
On Site
Full Time
Accepts corp to corp applications
Contract - 3 Year(s)
100% Travel
Skills
OpenText
Ellucian Banner
DegreeWorks
Job Details
About this Position:
Job Title: Ellucian Banner Consultant
Key Responsibilities:
- Provide primary technical support for Ellucian Banner, DegreeWorks, OpenText, and other integrated enterprise applications.
- Investigate, troubleshoot, and resolve application-related issues, incidents, and problems in a timely and efficient manner.
- Serve as a technical point of contact for end-users, addressing queries and providing guidance on application functionality.
- Collaborate with technical teams and business units to support application upgrades, patching, and new module implementations.
- Monitor application performance and system health to ensure reliability and availability.
- Assist in the management of user access and security for supported applications.
- Develop and maintain technical documentation, support guides, and knowledge base articles for internal team use and for end-users.
- Participate in projects related to the enhancement and evolution of the enterprise application ecosystem.
Required Skills and Qualifications
- Proven hands-on experience providing application support for Ellucian Banner.
- Demonstrated experience in supporting and troubleshooting DegreeWorks.
- Strong knowledge of and experience with OpenText content management systems.
- Experience working with and supporting other large-scale enterprise applications.
Covers: Ellucian Banner, DegreeWorks, OpenText, and other enterprise applications.
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