Overview
Skills
Job Details
About Forsys
Forsys, is an established forward thinking company providing cutting-edge products, solutions, services and technologies with a proven track record for maximizing performance and enabling business transformation resulting in customer satisfaction. Forsys Inc. has offices in the USA, UK and India.
We provide high-quality, customizable, service offerings in the areas of:
Software Product & Solutions
IT & Business Consulting Services
Enterprise Applications
Mobile App Development
Various other solutions across multiple industries including Hi-Tech, Retail, Manufacturing, Public Sector (Government), Financial, Education and Life Sciences.
Job Title: Salesforce Commerce Cloud Product Owner (with Solution Architect Expertise)
Location: St. Louis/ Austin/San Jose
Job Summary:
We are seeking a highly skilled Salesforce Commerce Cloud Product Owner with strong Solution Architect experience to own the product vision, roadmap, and delivery of our Salesforce Commerce Cloud (SFCC) platform. This hybrid role requires a strategic mindset combined with technical expertise to design scalable, seamless, and integrated commerce solutions that meet customer and business needs.
You ll closely work with business, design, development, and infrastructure teams to deliver best-in-class digital commerce experiences.
Key Responsibilities:
<>Product Ownership:</>- Define and manage the SFCC product roadmap aligned with business goals, customer experience strategies, and digital commerce initiatives.
- Own the product backlog, develop user stories, prioritize features, and manage release plans.
- Work closely with stakeholders across marketing, merchandising, IT, and customer service to translate needs into actionable requirements.
- Drive adoption, gather feedback, and continuously improve platform capabilities and user experience.
- Ensure alignment with business KPIs, including conversion rates, average order value, and customer satisfaction.
- Lead the design and validation of scalable and secure SFCC solutions, leveraging core features like SiteGenesis, SFRA (Storefront Reference Architecture), cartridges, controllers, and pipelines.
- Architect integrations with ERP, OMS, CRM, payment gateways, and third-party systems via APIs and middleware.
- Guide development teams on best practices for cartridge development, multi-site implementations, performance optimization, and security.
- Collaborate with enterprise architects and infrastructure teams to ensure platform scalability, compliance, and disaster recovery.
- Stay updated on Salesforce Commerce Cloud releases, emerging trends, and recommend enhancements to the product strategy.
Qualifications:
<>Required:</>- 5+ years of experience in digital commerce product ownership or management roles.
- 3+ years of hands-on Salesforce Commerce Cloud (B2C) experience, including solution architecture.
- Strong understanding of SFCC architecture, including ISML templates, controllers, data models, and API integrations.
- Experience with Agile methodologies and working in cross-functional teams.
- Excellent communication and stakeholder management skills.
- Salesforce Commerce Cloud certifications
B2C Commerce Architect
B2C Commerce Developer
- Product Owner Certification (Any one is nice to have)
Certified Scrum Product Owner(CSPO)
SAFe Product Owner / Product Manager (SAFe POPM)
- Experience with headless commerce and API-first architecture.
- Familiarity with CI/CD pipelines, DevOps practices, and cloud infrastructure.
- Knowledge of PCI compliance, SEO, accessibility standards (WCAG), and performance tuning.
- Exposure to multi-channel and omnichannel commerce strategies.
- Customer-centric thinking
- Excellent written and verbal communication
- Team Building skills like Motivation, Trust & Accountability, Respect & Empathy
- Strong analytical and problem-solving mindset
- Ability to manage competing priorities
Regards,
Amar
Tel: +1 7 3 2 8 2 3 4 3 0 4
a m a r . b h u p a t h i @ f o r s y s i n c . c o m
Forsys Inc. is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.