Overview
On Site
USD 24.90 - 24.90 per hour
Full Time
Skills
Remote Support
Tier 2
Computer Hardware
Mobile Devices
Tier 1
Help Desk
Onboarding
Management
Network Operations
NOC
User Administration
Hardware Troubleshooting
Service Level
Customer Satisfaction
Microsoft Windows
Microsoft Office
Active Directory
Hardware Support
Customer Service
ServiceNow
Mobile Device Support
IOS Development
Android
Microsoft Azure
Virtual Desktop
Telephony
Technical Support
Scripting
Windows PowerShell
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law
Job Details
Desktop Support Technician - Long-Term Contract
Location: On-site (with occasional travel between office locations)
Schedule: Monday-Friday
Experience Level: Intermediate (1-3 years)
Role Overview:
Seeking a skilled Desktop Support Technician to provide hands-on technical support in a professional office environment. This role involves resolving escalated helpdesk tickets, supporting hardware and software systems, and collaborating with cross-functional IT teams.
Key Responsibilities:
Required Skills:
Preferred Skills:
Pay and Benefits
The pay range for this position is $24.90 - $24.90/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in West Bend,WI.
Application Deadline
This position is anticipated to close on Sep 26, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Location: On-site (with occasional travel between office locations)
Schedule: Monday-Friday
Experience Level: Intermediate (1-3 years)
Role Overview:
Seeking a skilled Desktop Support Technician to provide hands-on technical support in a professional office environment. This role involves resolving escalated helpdesk tickets, supporting hardware and software systems, and collaborating with cross-functional IT teams.
Key Responsibilities:
- Provide Tier 2 support for desktop hardware, software, and mobile devices (iOS, Android).
- Handle escalations from the Tier 1 helpdesk and assist with onboarding/offboarding processes.
- Manage user accounts and permissions using Active Directory.
- Collaborate with Network Operations Center (NOC) and user administration teams.
- Deliver white-glove support for on-site users and resolve remote tickets as needed.
- Perform hardware diagnostics, imaging, and printer maintenance.
- Maintain service level agreements (SLAs) and contribute to customer satisfaction metrics.
Required Skills:
- Windows 10 troubleshooting and support
- Office 365 administration
- Active Directory
- Imaging and hardware support
- Customer service and technical support
- ServiceNow or similar ticketing systems
- Mobile device support (Intune, iOS, Android)
Preferred Skills:
- Azure Virtual Desktop
- Telephony systems support
- Automation and scripting (PowerShell)
- Printer and peripheral device support
Pay and Benefits
The pay range for this position is $24.90 - $24.90/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in West Bend,WI.
Application Deadline
This position is anticipated to close on Sep 26, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.