Overview
On Site
USD 75.00 per hour
Full Time
Skills
Recruiting
Financial Services
Jersey
Preventive Maintenance
Project Management
Performance Management
API
SQL
Microsoft SQL Server
Continuous Improvement
Data Modeling
Change Request Management
Knowledge Management
SAP GRC
IT Operations
Management
Web Portals
Orchestration
Macros
UI
Scripting
JavaScript
AngularJS
Perl
Windows PowerShell
Configuration Management Database
ITIL
RESTful
Collaboration
ServiceNow
IT Service Management
Workflow
Job Details
Date Posted: 08/05/2025
Hiring Organization: Rose International
Position Number: 486562
Industry: Financial Services
Job Title: ServiceNow-IT Service Management (ITSM)-Subject Matter Expert (SME)
Job Location: Jersey City, NJ, USA, 07311
Work Model: Onsite
Shift: 8 am to 5 pm EST
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 75.00
Max Hourly Rate($): 90.00
Must Have Skills/Attributes: API, REST, ServiceNow, ServiceNow ITSM
Nice To Have Skills/Attributes: SQL
Experience Desired: Experience with backend SQL Server development (3 yrs)
**C2C is not available**
Job Description
Required Skills:
10+ years of overall experience with ServiceNow platform administration/management, configuration, development, integration, upgrade and continuous improvement
Experience with one or more ServiceNow platform implementation
Understanding of ServiceNow data model, tables and relationships
Deep functional and technical understanding and implementation experience with ITSM product including Incident, Problem, Change, Request and Knowledge Management
Strong technical hands-on experience with GRC and IT Operations Management is preferred
Experience managing platform availability, performance and security
Experience implementing Workspace, Virtual Agent, Service Portal
Knowledge of ServiceNow orchestration for automating IT processes
Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
Experience with scripting languages such as JavaScript, Angular.js, Perl, Powershell
Good understanding of ServiceNow CMDB and ITIL
Experience implementing REST API integration with third party tools
We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you will play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. This is a key member of ServiceNow Platform Delivery and Services team
Responsibilities:
Serve as the technical subject-matter-expert and platform architect for ServiceNow platform
Responsible for the development and sustained support of multiple products
Provide technical stewardship and play a key role in the transformation of IT Service Management platform while supporting current state
Take ownership and collaborate with ITSM process/function owners and SMEs across IT to implement and enhance capabilities
Lead the requirements and design workshops, and implementation of ITSM
Design, develop, test implement and support ServiceNow ITSM capabilities
Analyze existing processes and workflows, identifying areas for improvement, consolidation, and enhancements
Engage in day-to-day operational support and continuous capability improvement
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 486562
Industry: Financial Services
Job Title: ServiceNow-IT Service Management (ITSM)-Subject Matter Expert (SME)
Job Location: Jersey City, NJ, USA, 07311
Work Model: Onsite
Shift: 8 am to 5 pm EST
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 75.00
Max Hourly Rate($): 90.00
Must Have Skills/Attributes: API, REST, ServiceNow, ServiceNow ITSM
Nice To Have Skills/Attributes: SQL
Experience Desired: Experience with backend SQL Server development (3 yrs)
**C2C is not available**
Job Description
Required Skills:
10+ years of overall experience with ServiceNow platform administration/management, configuration, development, integration, upgrade and continuous improvement
Experience with one or more ServiceNow platform implementation
Understanding of ServiceNow data model, tables and relationships
Deep functional and technical understanding and implementation experience with ITSM product including Incident, Problem, Change, Request and Knowledge Management
Strong technical hands-on experience with GRC and IT Operations Management is preferred
Experience managing platform availability, performance and security
Experience implementing Workspace, Virtual Agent, Service Portal
Knowledge of ServiceNow orchestration for automating IT processes
Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
Experience with scripting languages such as JavaScript, Angular.js, Perl, Powershell
Good understanding of ServiceNow CMDB and ITIL
Experience implementing REST API integration with third party tools
We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you will play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. This is a key member of ServiceNow Platform Delivery and Services team
Responsibilities:
Serve as the technical subject-matter-expert and platform architect for ServiceNow platform
Responsible for the development and sustained support of multiple products
Provide technical stewardship and play a key role in the transformation of IT Service Management platform while supporting current state
Take ownership and collaborate with ITSM process/function owners and SMEs across IT to implement and enhance capabilities
Lead the requirements and design workshops, and implementation of ITSM
Design, develop, test implement and support ServiceNow ITSM capabilities
Analyze existing processes and workflows, identifying areas for improvement, consolidation, and enhancements
Engage in day-to-day operational support and continuous capability improvement
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.