Business Analyst IV

Overview

On Site
$57.66 - $57.66 hr
Contract - W2
Contract - Independent
Contract - 8+ mo(s)

Skills

SALESCLOUD
EXPERIENCE CLOUD
SALESFORCE CRM
SFDC
SALESFORCE.COM
USER STORY
GATHERING REQUIRMENT

Job Details

Payrate: $57.66 - $57.66/hr.

Summary:
We re looking for an experienced self-motivated Business Analyst with experience in coordinating projects across cross-functional teams, including agile teams globally. You will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and work directly with multiple stakeholders within the business but also with the CRM team to ensure delivery on track within scope. We are looking for a communicative and dedicated individual who will fit into our collaborative culture. The job requires a self-starter with preferably experience in marketplaces and technical domains.

You will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In the HIVE CRM team, you will be an integral member of a growing organization that supports our seller organizations across the globe, inspires passion, courage, and inventiveness by creating state of the art solutions helping our business to automate processes and increase operations efficiency. If you are looking for a special place to take your career to the next level, then we want to talk with you.

As BA you have a deep functional knowledge about the business application of the system being developed. You will work with the Product Manager to ensure that functional requirements are accurately captured and conveyed to the Agile team through well written user stories.


Key responsibilities:
  • Work closely with relevant stakeholders to gather, understand and define business requirements
  • Understand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goals
  • Develop user stories and to-be processes flows to support the design and development of our Salesforce solution
  • Partner with the Product Manager to translate product roadmap features into well-defined product requirements/user stories
  • Work collaboratively with team members to design a solution that will meet business requirements and create user stories
  • Collaborate with developers and QA to test and verify that solutions will meet business requirements
  • Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing
  • Participating in prioritization meetings with the SCRUM master and Product Owner
  • Manage risks and issues, escalating to senior stakeholders for resolution
  • Coach and facilitate champion users across various teams to enhance their success
  • Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments

Requirements:
  • Essential Competencies & Qualifications:
  • Excellent interpersonal skills, verbal and written communication in English
  • Excellent stakeholder management skills
  • Strong organizational skills
  • Team player
  • Experience of working in an agile environment
  • Highly adept to change
  • Willingness to learn
  • Strong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud)

Pay Transparency: The typical base pay for this role across the U.S. is: $57.66 - $57.66/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.

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