Salesforce Business Analyst

Overview

On Site
$51 - $69 hourly
Contract - W2
Contract - Temp

Skills

Business Process
User Stories
Workflow
System Requirements
Cloud Computing
Collaboration
Process Flow
User Guides
Technical Support
DoD
Regulatory Compliance
Cyber Security
Documentation
Communication
Clarity
Agile
Sprint
Process Improvement
Acquisition
Salesforce.com
Agile Management
JIRA
Microsoft Office
End-user Training
Technical Writing
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:
Kforce has a client that is seeking a Salesforce Business Analyst in Martinsburg, WV.

Key Tasks:
* Engage with DHS stakeholders to analyze current business processes, identify pain points, and gather requirements for the Salesforce-based solution
* Translate business needs into detailed user stories, workflows, and system requirements to support low-code/no-code development on Salesforce's Government Cloud Platform
* Collaborate with the team to prioritize and refine the product backlog, ensuring alignment with project goals and stakeholder expectations
* Create comprehensive documentation, including process flows, requirements specifications, user guides, and deliverables required for gate reviews
* Assist in delivering user training to ensure effective adoption and use of the new Salesforce system
* Support the team in meeting DoD and federal security and compliance standards, including contributing to cybersecurity documentation for ATO approval
* Facilitate communication between stakeholders, developers, and other team members to ensure clarity and alignment on project objectives
* Participate in Agile ceremonies (e.g., sprint planning, reviews) to provide insights on requirements and process improvements
* Support gate reviews for system and acquisition lifecycle checkpoints, ensuring all deliverables meet DHS standards

REQUIREMENTS:
* 3+ years as a Business Analyst, including at least one Salesforce project
* 3+ years of experience and proven proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite
* 1+ years of experience delivering user training or creating technical documentation
* Visa sponsorship is not available for this position
* Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years
* Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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