Overview
Skills
Job Details
Job Description :
The End User Computing (EUC) Specialist is responsible for delivering, maintaining, and supporting the desktop and workplace computing environment. This includes managing hardware, software, user devices, and ensuring a seamless end-user experience across the organization.
- Provide technical support for desktops, laptops, mobile devices, and peripheral equipment (printers, scanners, etc.)
- Install, configure, and troubleshoot operating systems and standard business applications
- Manage user accounts, permissions, and access through Active Directory and related tools.
- Collaborate with IT teams to implement and maintain end-user computing standards and policies
- Maintain inventory of IT assets and participate in asset lifecycle management
- Assist in onboarding/offboarding processes by setting up user devices and access
- Document incidents, solutions, and procedures in knowledge base
ACI (Advanced Computing International) is a Global Technology Services, Products & Solutions Company focused on designing and delivering the next generation applications and digital experiences for businesses and consumers. We specialize in Big Data & Analytics, Digital Transformation, IT Service Management, Cognitive Solutions, Artificial Intelligence, IOT & Future Networks, DevOps, Enterprise Applications & Managed Infrastructure Services & Industry Specific Solutions.
Leveraging the insights gained from working on innovative solutions and disruptive technologies, ACI develops Solutions to enhance business performance, accelerate product & applications time-to-market, harmonize Consumer Experiences and streamline their business operations. ACI works with clients across different business sectors: Financial Services, Healthcare, Manufacturing, Hi-Tech, Media, Utilities, Public sector, Retail, Telecom, E-commerce & Logistics, and Higher Education. ACI s core DNA is built on Innovation and co-existence to build a collaborative ecosystem where companies and consumers win.