Overview
On Site
USD 35.00 - 38.57 per hour
Full Time
Skills
Lifecycle Management
Asset Management
Inventory
Firmware
Network
Facilitation
Capacity Management
ServiceNow
Shipping
Servers
Switches
Cabling
Break/Fix
Issue Tracking
Organizational Skills
Storage
Computer Hardware
Computer Operation
System Administration
Linux
Unix
Work Ethic
Communication
Writing
Customer Service
Attention To Detail
Taxes
Life Insurance
Mergers and Acquisitions
Business Transformation
Law
Job Details
Description
This role is required for data center lifecycle management, lab engineering assistance and processing of received capital shipments to ensure appropriate Service Now tickets are promptly updated so that vendors are timely paid for goods and services.
The primary responsibilities for the contractor will be as a Lab Administrator at the data center in Billerica, MA will include receiving hardware, checking it against established receiving procedures, upgrading firmware in engineering facility, and performing asset management data entries within the inventory system. Additionally, the contractor is responsible for maintaining and administering hardware, including configuration changes and upgrading firmware. Those tasks will include responding to engineering requests via ticket systems, troubleshooting technical issues, assisting with network triaging, organizing and facilitating capacity planning activities of hardware deliveries, and rack configurations with team members and stakeholders.
Duties needed of this role:
Top Skills Details
Pay and Benefits
The pay range for this position is $35.00 - $38.57/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Billerica,MA.
Application Deadline
This position is anticipated to close on May 27, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This role is required for data center lifecycle management, lab engineering assistance and processing of received capital shipments to ensure appropriate Service Now tickets are promptly updated so that vendors are timely paid for goods and services.
The primary responsibilities for the contractor will be as a Lab Administrator at the data center in Billerica, MA will include receiving hardware, checking it against established receiving procedures, upgrading firmware in engineering facility, and performing asset management data entries within the inventory system. Additionally, the contractor is responsible for maintaining and administering hardware, including configuration changes and upgrading firmware. Those tasks will include responding to engineering requests via ticket systems, troubleshooting technical issues, assisting with network triaging, organizing and facilitating capacity planning activities of hardware deliveries, and rack configurations with team members and stakeholders.
Duties needed of this role:
- Receiving hardware and unpacking, checking and validating shipments in via Service Now tool
- Breakdown and disposal of shipping materials and packaging
- Assist with racking & cabling of lab servers
- Assist with uncabling & unracking of lab servers
- Administration work such as updating serial numbers, rack locations, warranty information, ownership, etc in our dcTrack Asset tool
- Moving Hardware such as switches, cables, boxes, etc
- Assist system administrators with break/fix troubleshooting in the labs
- Respond to engineering requests through the ticketing system
- General cleanup of lab area and random tasks as required in assisting associate administrators and engineers
- Organizing storage areas
- Processing e-waste hardware for proper recycle disposal, packing securely in palletized containers for shipment to recycler facility
Top Skills Details
- Experience with Lab and DC operations
- Prior experience in computer operations, system administration, or a closely related area.
- Knowledge of or experience with Linux or UNIX
- Ability to lift, carry, squat, and bend; must be able to lift up to 50 pounds of equipment
- Good work ethic and an ability to learn and quickly grasp technical concepts (there will, however, be people on hand for guidance)
- Good interpersonal communication skills and capable of explaining simple procedures both verbally and in writing
- Excellent verbal and written customer service skills
- Detail oriented and thorough when following procedures, as well as able to follow verbal and written instructions
Pay and Benefits
The pay range for this position is $35.00 - $38.57/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Billerica,MA.
Application Deadline
This position is anticipated to close on May 27, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.