Overview
Remote
USD 111,200.00 - 185,400.00 per year
Full Time
Skills
IT Management
Technical Support
Coaching
Communication
People Management
Root Cause Analysis
Computer Hardware
VMware Infrastructure
VI
Network
Process Improvement
Mentorship
Personal Development
Collaboration
Product Management
Customer Engineering
Manufacturing
Sourcing
Lean Methodology
Mechanical Engineering
Electrical Engineering
Instrumentation
Management
Job Details
Job Description Summary
The role is focused on providing technical leadership and mentoring for the Americas Controls Product Service team. This includes offering direct technical support to global power plants equipped with GE Vernova (GEV) equipment through three main workstreams:
(1) Mentoring the team on controls-related technical inquiries from customers and field engineers via engineering response (ER) cases. This involves managing the controls team's ER operations, prioritizing cases, and ensuring timely responses to critical issues.
(2) Assisting controls team RCA leaders in overcoming challenges during complex root cause analysis (RCA) investigations for high-impact business issues, often involving cross-functional teams.
(3) Delivering GEV technical guidance to customers or site representatives through user conferences, webinars, and technical documents, as well as communicating technical details and business risks to internal stakeholders. This also includes coaching the team to enhance their communication skills continuously.
Job Description
**Roles and Responsibilities:**
- Foster a strong safety culture by prioritizing safety risks and enhancing team awareness.
- Oversee team management and prioritize ER and forced outage impacts.
- Ensure the delivery of standard work outputs (ER, RCA, and technical communications) by supporting and mentoring controls engineers. This encompasses troubleshooting various technologies, including controls software, system-level operational issues, controls hardware (Mark VI, Mark VIe, ALSPA), networks, load commutated inverter gas turbine starting systems, and generator field excitation systems.
- Remove barriers to team success by developing and leveraging a strong internal network and driving process improvements.
- Assist and mentor team members in achieving personal development goals.
- Identify trending issues, develop countermeasures to protect the customer fleet, and communicate these to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.).
- Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and Customers to provide timely technical resolutions.
- Lead and incorporate the GE Vernova Way, lean principles, and simplification into daily activities.
**Required Qualifications:**
- Bachelor's and/or Master's degree in Mechanical, Electrical, Computer, or Instrumentation Engineering.
- A minimum of 8 years of direct experience with GE/Alstom accessory and/or plant systems.
**Desired Characteristics:**
- Comfort with tackling unfamiliar technical problems and a willingness to mentor controls engineers in applying problem-solving methods under pressure.
- Strong communication skills across all levels, including field engineers, site engineers, plant managers, and GEV leadership.
- Ability to adapt quickly to changing priorities across multiple projects.
- A humble, open, collaborative, and continuously learning approach.
- Willingness to travel to customer sites to support issue resolution when necessary.
This Role is also offered as a "Remote" Opportunity.
The base pay range for this position is 111,200.00 - 185,400.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for a 15% bonus.
This posting is expected to close on 4/21/2025
Preference will be given to current Gas Power Engineering employees.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
#LI-Remote - This is a remote position
Application Deadline:
The role is focused on providing technical leadership and mentoring for the Americas Controls Product Service team. This includes offering direct technical support to global power plants equipped with GE Vernova (GEV) equipment through three main workstreams:
(1) Mentoring the team on controls-related technical inquiries from customers and field engineers via engineering response (ER) cases. This involves managing the controls team's ER operations, prioritizing cases, and ensuring timely responses to critical issues.
(2) Assisting controls team RCA leaders in overcoming challenges during complex root cause analysis (RCA) investigations for high-impact business issues, often involving cross-functional teams.
(3) Delivering GEV technical guidance to customers or site representatives through user conferences, webinars, and technical documents, as well as communicating technical details and business risks to internal stakeholders. This also includes coaching the team to enhance their communication skills continuously.
Job Description
**Roles and Responsibilities:**
- Foster a strong safety culture by prioritizing safety risks and enhancing team awareness.
- Oversee team management and prioritize ER and forced outage impacts.
- Ensure the delivery of standard work outputs (ER, RCA, and technical communications) by supporting and mentoring controls engineers. This encompasses troubleshooting various technologies, including controls software, system-level operational issues, controls hardware (Mark VI, Mark VIe, ALSPA), networks, load commutated inverter gas turbine starting systems, and generator field excitation systems.
- Remove barriers to team success by developing and leveraging a strong internal network and driving process improvements.
- Assist and mentor team members in achieving personal development goals.
- Identify trending issues, develop countermeasures to protect the customer fleet, and communicate these to the relevant audience (TILs, PSxBs, ETCs, OnTheGo alerts, etc.).
- Collaborate with Design Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and Customers to provide timely technical resolutions.
- Lead and incorporate the GE Vernova Way, lean principles, and simplification into daily activities.
**Required Qualifications:**
- Bachelor's and/or Master's degree in Mechanical, Electrical, Computer, or Instrumentation Engineering.
- A minimum of 8 years of direct experience with GE/Alstom accessory and/or plant systems.
**Desired Characteristics:**
- Comfort with tackling unfamiliar technical problems and a willingness to mentor controls engineers in applying problem-solving methods under pressure.
- Strong communication skills across all levels, including field engineers, site engineers, plant managers, and GEV leadership.
- Ability to adapt quickly to changing priorities across multiple projects.
- A humble, open, collaborative, and continuously learning approach.
- Willingness to travel to customer sites to support issue resolution when necessary.
This Role is also offered as a "Remote" Opportunity.
The base pay range for this position is 111,200.00 - 185,400.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for a 15% bonus.
This posting is expected to close on 4/21/2025
Preference will be given to current Gas Power Engineering employees.
Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.
General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
#LI-Remote - This is a remote position
Application Deadline:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.