Business Analyst

Client is seeking a qualified candidate to serve as the ADA Compliance Forms Analyst. The role would be focused on updating the current DPOR Applications, Forms and related website content on the Department s website to bring them into compliance with Title II of the Americans with Disabilities Act (ADA) as defined by the Web Content Accessibility Guidelines (WCAG), Version 2.1,Level AA. This role would ensure that individuals with disabilities have an equal opportunity to access the Department s public-facing website content. This position is also responsible for maintaining accessibility standards for newly developed website content, including (but not limited to), forms and applications, Board documents, consent orders and final orders, Board meeting notes, Town Hall documents, education provider lists, and any additional content published by the Department that is essential for the public to participate in, or benefit from, the department s services.
Duties include:

Remediating PDF documents to be compatible with modern screen readers by editing document tab order, header tags, help text, form field descriptions, and color/text contrast;

Testing content before it is published to ensure compliance with accessibility requirements;

Coordinating with board staff to provide accommodations for individuals requiring assistance completing processes or obtaining information in an alternate format;

Collaborating with the Communications Manager toas required to ensure web content meets accessibility standards.

Minimum Qualifications

Knowledge, Skills, and Abilities (KSA's) required to successfully perform the work:

Strong working knowledge of computer skills, with ability to navigate websites and operating systems

Demonstrated ability to read, interpret, and apply WCAG requirements to digital content

Proficiency in Microsoft 365 Office with ability to create spreadsheets and documents

Proficiency in Adobe Acrobat with ability to create and edit PDF forms and documents

Excellent organizational skills with the ability to coordinate the assignment and flow of work to effectively prioritize tasks to meet deadlines

Strong ability to produce high-quality work with attention to detail

Strong ability to learn new programs and workflows effectively to work with limited supervision

Excellent communication skills with the ability to collaborate effectively with multiple individuals from various department Boards and Section.

Additional Considerations (Preferred)

Basic knowledge of HTML is is desired.

Experience editing forms in Adobe AEM Designer desired.

Professional experience in an accessibility coordination role with use of accessibility testing tools (JAWS, SiteImprove, etc.) will be an advantage.

Certification or degree in Web Design or Graphic Design is optional.