Citrix Architect

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 Year(s)

Skills

ADFS
Citrix
Collaboration
Customer Satisfaction
DHCP
DNS
Dragon NaturallySpeaking
Group Policy
Management
Microsoft
Microsoft WSUS
Microsoft Windows
NetScaler
System Testing
Technical Support
Training
VDI
VMware
Workflow
Xen
XenServer
XenDesktop
Microsoft Windows infrastructure
XenApps server
VMware applications

Job Details

Citrix Architect:

Responsibilities :

  • Providing level-2 and level-3 technical support for Citrix / XenApps server environment
  • Monitoring of VDI platform with various client tools Netscaler, ControlUP)
  • Support will include:
  • VDI End-User Sessions
  • VDI Stack
  • Level-2 management and technical support
  • Ensuring virtual sessions are working as intended
  • Handling IT- VDI related requests or inquiries received by client helpdesk
  • Ensuring all Citrix platform server systems under management have updated software patches
  • XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
  • Ensure high levels of client satisfaction for the products/solutions which are supported
  • Addresses all technical questions around VDI and Citrix
  • Participate in client meetings to update team members
  • Ability to be the technical Subject Matter Expert within the Environment
  • Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy.

Qualifications Skills, Experience & Qualifications :

  • Advanced system testing tool knowledge & experience
  • Strong technical experience with the following technologies:
  • Citrix Xen Desktop
  • Citrix Xen Server
  • Microsoft Windows infrastructure.
  • Ability to work well within a team environment
  • Experience with Workflow analysis
  • Technical collaboration for client problem solving
  • Ability to apply best practices to ensure maximum amount of production
  • Ability to provide one-on-one training to teammates
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