IT Change Admin

We are seeking qualified candidates to apply for the IT Change Administrator position. Reporting to the Chief Information Officer, you will provide support for a variety of departmental programs focused on the continuous improvement and increased capabilities of the department in the areas of change management, incident response management, problem management, and release management; namely, applications, infrastructure, security, digital services, and administration. The ideal candidate will be responsible for working with staff and leaders on a wide variety of improvement programs. The candidate will also create reports, assist with budgeting cycles, develop solutions, coordinate activities, oversee project efforts and the work of others involved in the projects, and identify opportunities that would improve the services and quality of the department.

Minimum Requirements:

• A minimum of four (4) years in the Information Technology Field
• Experience with Microsoft Office Products.
• Bachelor s Degree or equivalent
• Hands-on experience developing both technical and user-friendly communications
• Ability to work primarily onsite, full time, Monday Thursday, 10-hour days
• A hybrid schedule may be considered after a qualified period
• Must be a Clark County resident
• Must be able to pass a stringent criminal background check.

Duties, Scope or Work, and/or Milestones:

• Plans, organizes, assigns, supervises, reviews and evaluates the work of professional, technical and/or support staff.

• Recommends selection of staff; trains staff in work procedures; administers discipline as required.
• Directs and or recruits, trains and reviews the work of volunteers; ensures their effective use within the program or service unit requirements.
• Plans goals, objectives, policies and work standards for the program or unit; provides input into the program's budget.
• Develops and modifies techniques and formats to evaluate pilot or current program or unit effectiveness and to determine the need for modification and/or new program development.
• Researches and develops alternatives; ensures that the program or unit is meeting the departmental mission; locates funding sources, service deliverers, and other resources; designs and implements program procedures and manuals.
• Contributes to the overall quality of the program's service provision by developing and coordinating work teams and by reviewing, recommending, and implementing improved policies and procedures.
• Monitors assigned program or programs; ensures compliance with departmental mission, funding source regulations, and other guidelines.
• Acts as the program/service unit and County representative with other departments, community organizations, and public and private service providers, funding sources, community and business organizations; answers questions, resolves problems and provides information and technical assistance as required.
• Makes presentations to a variety of community groups; promotes the programs through developing contacts with various organizations and through media announcements.
• Monitors changes in legislation that may effect program/service unit operations or service delivery; evaluates their effect upon program or unit activities and recommends appropriate policy and procedure modifications.
• Maintains or directs the maintenance of accurate records and files.
• Prepares a variety of correspondence, reports, policies, procedures, program documentation and other written materials.
• May provide staff support and guidance to a policy board or committee.
• Uses standard office equipment, including a computer, in the course of the work; May drive a motor vehicle to attend meetings and visit various work sites.

Daily/Weekly expectations:

• Participate in meetings for assigned projects daily/weekly.
• Meeting notes using our template to be sent out within 24 hours of each meeting.
• Timelines and deliverables will be met as indicated in project plan.
• Update weekly project spreadsheets and other documents.