Overview
Remote
On Site
Full Time
Skills
IT Management
Server Administration
Teamwork
SLA
Break/Fix
Hosting
Problem Management
Regulatory Compliance
ITIL
Servers
Multitasking
Microsoft SCCM
Ansible
Windows PowerShell
Bash
Accountability
Supervision
Business Cases
Leadership
Health Care
Information Systems
Business Management
Microsoft Certified Professional
Cisco Certifications
Hardware Development
Testing
Problem Analysis
Problem Solving
Facilitation
Technical Writing
Project Management
Resource Management
Budget
Computer Hardware
Operating Systems
Management
Presentations
Documentation
Conflict Resolution
Finance
Business Process
Continuous Improvement
Organizational Development
HR Management
Resource Allocation
Coaching
Mentorship
Communication
English
Reporting
Collaboration
Network
Taxes
Law
Security Management
Employment Authorization
Job Details
Job Description
Key responsibilities of Lead Systems Engineer position in Server Maintenance & Operations unit include providing technical leadership and engineering oversight for the Server Maintenance & Operations team, guiding and reviewing teamwork, ensuring SLA adherence, producing, and maintaining technical documentation and driving successful execution of operational tasks and project deadlines. This role serves as the primary escalation point for mission-critical break/fix issues and major incidents, engaging with internal and external stakeholders. Additionally, this position acts as a key liaison with technical partners across IT for all server operations-related matters.
Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. The successful candidate will have strong technical skills with evidence of excellent problem identification/resolution, and an ability to communicate effectively with application teams, hosting teams, and all levels of management. Incident and problem-management skills for mission-critical environments. Knowledge of security compliance, vulnerability remediation, and ITIL practices. Excellent knowledge of Servers is required along with the ability to thrive in an interrupt-driven, multi-tasking environment with limited supervision.
Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes. Experience with enterprise patching and automation tools (e.g., SCCM, Ansible, PowerShell/Bash).
Works independently. Accountable for project results and goals set by senior Mayo leadership. Managerial/supervisory responsibility for personnel and management of projects requiring substantial inter-organizational and intra-organizational coordination. Directly oversees the activities of the staffs assigned to the development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, and the configuration and support of hardware systems. Provides leadership in the design, selection, and application of the of information systems resources to satisfy the requirements of the systems. Develops proposals that consider alternatives and business case gains needed for comprehensive institutional consideration. Works effectively across departmental organizations gaining consensus of stakeholders. May serve as Secretary, Assistant Secretary, or member of IT for institutional committee. Work is reviewed for long-term goal attainment.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications
This position requires a Bachelor's degree plus 5 years of demonstrated technical experience and 1 year of demonstrated leadership experience or an Associate degree plus 7 years of demonstrated technical experience and 1 year of demonstrated leadership experience. A high school diploma and 9 years of demonstrated IT technical experience focused on system hardware design, ordering, configuration, testing and implementation of multiple projects simultaneously in a large, complex organization like Mayo Clinic plus 1 year of demonstrated leadership experience may be considered in lieu of the degree. Bachelor's degree in information systems, business management, finance or related field; Master's degree in a relevant technical or management discipline helpful. Master's is Preferred.
MCSE, CCNA, or other IT related certifications. Experience working in healthcare technology. Bachelor's degree in information systems, business management, finance or related field;
MCSE, CCNA, or other IT related certifications. Experience in system hardware design, ordering, configuration, testing and implementation of complex projects. Candidates with most of the following demonstrated competencies will be considered: Problem analysis and resolution; Excellent communication, organization, problem solving and facilitation skills; Verbal and written communications including technical writing and process diagramming helpful. Project management skills: planning, resource management, budgeting, and customer communication. Design and implementation methodology to assure near 100% up time utilizing hardware and operating system functionality. Strong organizational and time management skills to handle multiple projects simultaneously. Working knowledge of office applications for email, spreadsheets, presentations and documentation. Excellent interpersonal skills including conflict resolution.
Experience with committee and consensus driven organizations. Strong understanding of financial concepts, business process, continuous improvement and organizational development. Some experience with personnel management, resource allocation, coaching and mentoring helpful. Proficient verbal and written communication skills using English.
About Us
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Key responsibilities of Lead Systems Engineer position in Server Maintenance & Operations unit include providing technical leadership and engineering oversight for the Server Maintenance & Operations team, guiding and reviewing teamwork, ensuring SLA adherence, producing, and maintaining technical documentation and driving successful execution of operational tasks and project deadlines. This role serves as the primary escalation point for mission-critical break/fix issues and major incidents, engaging with internal and external stakeholders. Additionally, this position acts as a key liaison with technical partners across IT for all server operations-related matters.
Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. The successful candidate will have strong technical skills with evidence of excellent problem identification/resolution, and an ability to communicate effectively with application teams, hosting teams, and all levels of management. Incident and problem-management skills for mission-critical environments. Knowledge of security compliance, vulnerability remediation, and ITIL practices. Excellent knowledge of Servers is required along with the ability to thrive in an interrupt-driven, multi-tasking environment with limited supervision.
Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes. Experience with enterprise patching and automation tools (e.g., SCCM, Ansible, PowerShell/Bash).
Works independently. Accountable for project results and goals set by senior Mayo leadership. Managerial/supervisory responsibility for personnel and management of projects requiring substantial inter-organizational and intra-organizational coordination. Directly oversees the activities of the staffs assigned to the development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, and the configuration and support of hardware systems. Provides leadership in the design, selection, and application of the of information systems resources to satisfy the requirements of the systems. Develops proposals that consider alternatives and business case gains needed for comprehensive institutional consideration. Works effectively across departmental organizations gaining consensus of stakeholders. May serve as Secretary, Assistant Secretary, or member of IT for institutional committee. Work is reviewed for long-term goal attainment.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications
This position requires a Bachelor's degree plus 5 years of demonstrated technical experience and 1 year of demonstrated leadership experience or an Associate degree plus 7 years of demonstrated technical experience and 1 year of demonstrated leadership experience. A high school diploma and 9 years of demonstrated IT technical experience focused on system hardware design, ordering, configuration, testing and implementation of multiple projects simultaneously in a large, complex organization like Mayo Clinic plus 1 year of demonstrated leadership experience may be considered in lieu of the degree. Bachelor's degree in information systems, business management, finance or related field; Master's degree in a relevant technical or management discipline helpful. Master's is Preferred.
MCSE, CCNA, or other IT related certifications. Experience working in healthcare technology. Bachelor's degree in information systems, business management, finance or related field;
MCSE, CCNA, or other IT related certifications. Experience in system hardware design, ordering, configuration, testing and implementation of complex projects. Candidates with most of the following demonstrated competencies will be considered: Problem analysis and resolution; Excellent communication, organization, problem solving and facilitation skills; Verbal and written communications including technical writing and process diagramming helpful. Project management skills: planning, resource management, budgeting, and customer communication. Design and implementation methodology to assure near 100% up time utilizing hardware and operating system functionality. Strong organizational and time management skills to handle multiple projects simultaneously. Working knowledge of office applications for email, spreadsheets, presentations and documentation. Excellent interpersonal skills including conflict resolution.
Experience with committee and consensus driven organizations. Strong understanding of financial concepts, business process, continuous improvement and organizational development. Some experience with personnel management, resource allocation, coaching and mentoring helpful. Proficient verbal and written communication skills using English.
About Us
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
About the Team
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.