Middleware Support Engineer

Overview

On Site
$55
Contract - W2
Contract - 12 Month(s)

Skills

API
Amazon Web Services
DevOps
Documentation
Dynatrace
Data Link Layer
Kubernetes
Linux Administration
Middleware
YAML
Terraform
Red Hat Enterprise Linux
openshift
Python
Splunk
Git

Job Details

Job Title: Middleware Support Engineer

Location: Cincinnati, OH Onsite

Mode: Contract on W2

Primary skills: RedHat OpenShift, Kubernetes, AWS administration, Hashicorp Consul, Yaml, Python, Terraform,
Secondary Skills: Dynatrace, Splunk, Jenkins, Jfrog, and Git, Java, .Net.

Job Description:

  • Middleware Support Engineer - knowledge on RedHat Enterprise Linux administration with OpenShift
  • Should have knowledge on CASH (Cloud Application System Hosting) AWS with Kubernetes.
  • Open shift is hosted on-prem in Client s data centre and resource should have knowledge on DevOps tool which provides a secure means for application teams to deploy, and host containerized and single page applications.
  • Knowledge on deployment and management of containerized applications - CASH platforms (RedHat Enterprise OpenShift)
  • Resource should have knowledge on Splunk and Dynatrace
  • 24x7 support coverage, with a focus on critical support during EST business hours for incidents escalated from L1 to L2.
  • Root cause analysis and critical issue triaging
  • Development and maintenance of operational run books for business-critical operations
  • Security patching & maintenance of applications
  • Escalations to L3 support are expected for complex issues, but the volume of issues escalated should not increase from current levels
  • Documentation & Knowledge Base: Updating help documentation and internal knowledge resources
  • Development and maintenance of operational run books for business-critical operations
  • Security patching & maintenance of applications
  • Capacity planning and management to ensure system stability and scalability
  • Manage cluster storage and persistent volumes
  • Support API connectivity issues
  • ITSM & governance support with ticket prioritization, categorization and documentation updates

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