Program / Delivery Manager / Scrum Master

Responsibilities

Guides high-performing technology teams by aligning actions with project goals, facilitating planning and process adaptation, and fostering continuous learning in Agile/Scrum.

Integrates evolving customer and business needs into product development, collaborates with product owners to prioritize outcomes, and balances short- and long-term trade-offs.

Applies agile frameworks to enhance development effectiveness, optimizes scrum ceremonies, and coaches on backlog and planning practices.

Resolves cross-team and nontechnical impediments and contributes to special projects as needed.

Responsibilities

• Guides high-performing technology teams by aligning actions with project goals, facilitating planning and process adaptation, and fostering continuous learning in Agile/Scrum.
• Integrates evolving customer and business needs into product development, collaborates with product owners to prioritize outcomes, and balances short- and long-term trade-offs.
• Applies agile frameworks to enhance development effectiveness, optimizes scrum ceremonies, and coaches on backlog and planning practices.
• Resolves cross-team and nontechnical impediments and contributes to special projects as needed.

Qualifications

Undergraduate degree or equivalent combination of training and experience required.

Computer Science or Engineering experience preferred.

Minimum of three years related work experience.

Two years of leading large cross-functional teams on major organizational technology projects preferred.

Financial Services and technical experience preferred. Scrum/Agile Certification strongly preferred.

Experience supporting multiple teams.

Foster healthy team dynamics by celebrating wins and encouraging blameless learning from failures, establishing working agreements and promoting psychological safety.

Supporting individual growth through mentorship and feedback loops and enhancing retention by focusing on well-being and professional development.

Manage external interference and shielding the team.

Own impediments and delegate facilitation to empower the team and acting as a servant leader who filters and prioritizes incoming requests

Ensure delivery success by tracking metrics like velocity, burndown charts, and cycle time, promoting thin slicing of epics and managing aging WIP to improve throughput and facilitating realistic sprint planning and retrospectives to refine commitments

Collaborate across teams and leverage relationships to unblock dependencies.

Guide teams through Agile principles and self-organization

Use tools like JIRA, Planning Poker, and retrospectives to coach improvement

Act as a change agent who empowers experimentation and continuous learning

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.