Citrix Architect

100% REmote

The types of projects the subject expert will focus on expertise for design and development of a
CUI VDI environment, Window systems and images, technical and engineer support, and one-on-
one training to identified System Administrators.

Mid-Senior level Citrix VDI Architect will be responsible for providing level-2 and level-3
technical support for Citrix/XenApps server environment.

This position will analyze and evaluate major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system.

Review user requirements and provide direction in the identification of problem and potential resolution.
Provide analytical support in the conceptualization, development and implementation of complex,
multiple inter-linked systems.

Define system objectives and prepare system design specifications To meet user requirements and satisfy interface problems. Job duties will include, but are not
limited to the following:
Responsibilities:
* Providing level-2 and level-3 technical support for Citrix / XenApps server environment
* Monitoring of VDI platform with various client tools Netscaler, ControlUP)
* Support will include:
* VDI End-User Sessions
* VDI Stack
* Level-2 management and technical support
* Ensuring virtual sessions are working as intended
* Handling IT- VDI related requests or inquiries received by client helpdesk
* Ensuring all Citrix platform server systems under management have updated software
patches
* XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
* Ensure high levels of client satisfaction for the products/solutions which are supported
* Addresses all technical questions around VDI and Citrix
* Participate in client meetings to update team members
* Ability to be the technical Subject Matter Expert within the Environment
* Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy.
Qualifications Skills, Experience & Qualifications:
* Advanced system testing tool knowledge & experience
* Strong technical experience with the following technologies:
* Citrix Xen Desktop
* Citrix Xen Server
* Microsoft Windows infrastructure.
* Ability to work well within a team environment
* Experience with Workflow analysis
* Technical collaboration for client problem solving
* Ability to apply best practices to ensure maximum amount of production
* Ability to provide one-on-one training to teammate

REQUIRED SKILLS (RANK IN ORDER OF
IMPORTANCE):
5+ years technical experience with Citrix administration, including XenServer in a Production Environment
5+ years experience with Microsoft Windows Servers and Microsoft Windows Infrastructure (AD, DNS, DHCP, ADFS, WSUS, etc.)
5+ years experience Design and Architect experience
5+ years providing Tier 1 - Tier 4 support
Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering
Ability to answer complex questions related to Citrix command line commands
Ability to speak to Citrix Ports
Effective communication skills (written and oral).
Team member training.
Adaptable, flexible, and self-motivated with strong technical and problem solving skills.