Overview
Remote
Depends on Experience
Full Time
10% Travel
Skills
Intune
Tanium
Patch Management
JAMF
Code42 admin console
Windows Migration Support
M365 Endpoint
Job Details
Job Title: System Administrator L3 (Endpoint)
Location: Alpharetta Or Cincinnati(Remote)
12 months contract
Must have skills: Intune, Tanium, Patch Management, JAMF, Code42 admin console, Windows Migration Support, M365 Endpoint
Key Responsibilities
- Own and maintain operational stability of DWT Endpoint platforms, tools, and services.
- Manage and support a complex endpoint orchestration ecosystem integrated with security tools, identity platforms, authentication systems, and internal operational tools.
- Perform platform monitoring, maintenance, and lifecycle management across all endpoint services.
- Ensure platforms remain current through product enhancements, patches, and updates, following standard change control processes. Technical Leadership & Escalation
- Act as the L3 technical escalation point for complex incidents, service requests, and advanced troubleshooting.
- Lead and support critical incidents, crisis management, and major outage resolution.
- Partner with Service Desk and L2 teams to drive timely and effective issue resolution.
- Own and administer endpoint orchestration and management tools including:
- Microsoft 365 Admin Portal
- Microsoft Intune
- Tanium
- JAMF
- Microsoft PowerShell (device management and automation)
- Partner with internal teams to build and integrate platform monitoring and alerting solutions.
- Identify, design, and implement automation opportunities to enable selfservice and reduce manual effort.
- Align with DWT Software Automation teams to log, prioritize, track, and periodically review automation initiatives. Security & Compliance
- Work closely with Cyber Security teams to identify vulnerabilities and perform security patching on managed endpoints.
- Enforce least-privilege access policies for all administrative access via
SAPM/PAM.
- Implement governance for granting, reviewing, and revoking administrative access with proper documentation.
- Support Digital Forensics investigations, including data exports and system image snapshots as required.
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