Overview
Hybrid
Depends on Experience
Full Time
Skills
IT Service Management HR Management Asset Management Change Management Knowledge Management Custom Application Development Reporting Service Catalog Integrations Configuration Management Database 5.) Nice to Haves: ServiceNow certs are nice but not required
Job Details
- Primary Responsibilities Development (80%)
- Design, develop, and customize ServiceNow applications and modules using JavaScript, Glide, Flow Designer, and other platform tools.
- Develop and maintain ServiceNow forms, workflows, client scripts, business rules, UI policies, and integrations.
- Participate in Agile development cycles including sprint planning, backlog reminement, and daily stand-ups.
- Build and maintain REST and SOAP integrations between ServiceNow and external systems.
- Ensure code and solutions follow ServiceNow standard processes, including upgrade and scalability considerations.
- Collaborate with QA for testing and deployment in lower environments before production rollout.
- Secondary Responsibilities Systems Analysis (20%)
- Work with business partners to gather and document functional and technical requirements.
- Analyze and evaluate existing systems and processes to recommend improvements or automation using ServiceNow.
- Translate business requirements into actionable stories and technical specifications.
- Assist in user training, documentation, and support for deployed features and enhancements.
- Support release planning and coordination across teams as needed.
- Qualifications:
- Bachelor s degree in Computer Science, Information Systems, or a related field.
- 5+ years of hands-on ServiceNow development experience.
- Solid understanding of ServiceNow architecture and development standard processes.
- Experience with HRSD ServiceNow module is a bonus.
- Experience with web technologies: JavaScript, HTML, CSS, AngularJS (preferred).
- Familiarity with systems analysis, business process modeling, and requirements gathering.
- Good to have ServiceNow Certifications.
- Key Skills:
- Problem-solving mentality and a passion for building scalable solutions.
- Good communication skills both technical and non-technical.
- Ability to work independently and within a collaborative team environment.
- Agile/Scrum project methodology familiarity.
- Understanding these skills will be needed for the job:
- IT Service Management
- HR Management
- Asset Management
- Change Management
- Knowledge Management
- Custom Application Development
- Reporting
- Service Catalog
- Integrations
- Configuration Management Database
- 5.) Nice to Haves: ServiceNow certs are nice but not required
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.