Overview
Remote
On Site
Compensation information provided in the description
Contract - W2
Skills
Recruiting
SAP BASIS
SAP BPC
Migration
Return On Investment
Business Strategy
Process Flow
User Stories
Acceptance Testing
Knowledge Management
Workflow
Agile
ServiceNow
Business Process
Scrum
Communication
Analytical Skill
Conflict Resolution
Problem Solving
Attention To Detail
Job Details
Our client is hiring a ServiceNow HRSD Business Process Consultant on a long-term contract basis.
Work Model: Remote
Summary: This is a contract position for large-scale ServiceNow implementation projects focused on the HRSD & Employee Workflows suite of products. 50% of the BPC's time will be dedicated to supporting existing implementation projects, and the other 50% will be focused on a ServiceNow Modernization program which is migrating the existing environment and products to a "clean core" or "greenfield" instance.
Responsibilities:
Required Qualifications:
Pay Rate: $100 - $110
Job ID: 84146
Work Model: Remote
Summary: This is a contract position for large-scale ServiceNow implementation projects focused on the HRSD & Employee Workflows suite of products. 50% of the BPC's time will be dedicated to supporting existing implementation projects, and the other 50% will be focused on a ServiceNow Modernization program which is migrating the existing environment and products to a "clean core" or "greenfield" instance.
Responsibilities:
- Create, maintain, and prioritize the product backlog based on business value and ROI.
- Align HRSD capabilities with business strategy and objectives.
- Develop detailed user stories, acceptance criteria, and process flows.
- Ensure the backlog is visible, transparent, and clear to all.
- Work closely with HR leaders, process owners, and end-users to gather requirements and translate these into actionable user stories with acceptance criteria.
- Ensure the solution is tested and validated against business requirements.
- Develop and execute a plan for user acceptance testing (UAT).
Required Qualifications:
- Minimum of 3+ years of hands-on experience with the ServiceNow platform.
- Proven experience with at least two full-cycle implementations of ServiceNow HRSD, including case and knowledge management, and employee service center. Experience with Life Cycle Events preferred.
- High level understanding and practical experience in designing and implementing complex employee workflows.
- Proficient in Agile methodologies and experience acting as a ServiceNow Business Analyst, Business Process Consultant, or Product Owner in a Scrum or similar framework.
- Strong ability to translate business needs into technical requirements.
- Certified Implementation Specialist (CIS) - HRSD - highly preferred.
- Excellent verbal and written communication skills, with the ability to influence and negotiate with stakeholders at all levels.
- Strong analytical and problem-solving skills with a high attention to detail.
Pay Rate: $100 - $110
Job ID: 84146
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