Overview
Skills
Job Details
One of our Client is looking for the position based on following skills:
Technical Experience and Documentation
Demonstrated experience in technical development and documentation.
General IT proficiency, including:
Windows Desktop OS 10 years
Windows Server 10 years
Active Directory 10 years
PowerShell scripting 5 years
Microsoft Office 10 years
Technical writing and editing 5 years experience, including:
Authoring technical content
Editing for both clarity and formatting
Degree in a relevant technical or IT discipline.
Software Packaging and Deployment
Create software packages for SCCM with 5 years experience, with a focus on Autodesk and Bentley products (both also 5 years experience).
- Download and prepare vendor software for packaging.
- Perform test installations of out-of-box (OOB) software.
- Determine the appropriate installation method (e.g., batch or PowerShell script).
- Develop installation scripts following established standards and best practices.
- Test and validate resulting scripts.
- Deliver completed packages to the SCCM team for Software Center testing.
Testing Coordination and Support
- Coordinate with technical leads, business users, and project managers during package testing.
- Collaborate closely with testers to improve the end-user experience.
- Address and resolve questions or issues that arise during the testing process.
Technical Troubleshooting and End-User Support
- Resolve or assist in resolving cross-application technical issues.
- Provide support for end-user software installation issues.
- Manage and update Active Directory groups related to CADD support.
- Research and recommend hardware for purchase when needed.
Communication and Teamwork, and Process Adherence
- Provide accurate and timely status updates.
- Demonstrate strong written and verbal communication skills.
- Work effectively in a collaborative team environment to meet shared objectives.
- Share application-specific knowledge across teams.
Quality, Documentation, and Process Adherence
- Complete assigned tasks within established time estimates.
- Follow organizational quality standards and procedures.
- Develop, refine, and document expert practices and standards.
- Ensure documentation is accurate, complete, and up to date.
- Identify, track, and resolve issues, risks, and action items.
- Stay informed about industry trends and emerging tools and apply them appropriately.
- Proactively anticipate and resolve issues impacting the team.
Documentation, Editing, and Standards Development
- Develop, maintain, and document expert practices and standards.
- Ensure all documentation is accurate, complete, and aligned with established guidelines.
- Perform technical editing of training materials.
- Adjust layout and formatting to conform to required styles.
- Revise text for clarity, accuracy, and consistency.
The successful candidate may have to undergo a drug test and background check.
Sincerely,
Rakhi Ankush
Digitek Software, Inc.
650 Radio Drive, Lewis Center, OH 43035 Tel No ext. 3137