Specialized Business/Systems Analyst IV

Overview

Contract - W2

Skills

sql
QA
Scrum
agile
crm
MARKETING
EXCEL
WRITING FUNCTIONAL
data migration
DATASETS
BUSINESS REQUIREMENTS
BUSINESS DEVELOPMENT
JIRA
SYSTEMS ANALYST
DATA MAPPING
TRANSLATE
LIAISON
salesforce
DETAIL-ORIENTED
SELF MOTIVATED
Confluence
STAFFING

Job Details

Job Title : Specialized Business/Systems Analyst IV

Location : St. Louis, MO (Onsite)

Duration : 6+ Months

Client : Charter Communication

Job Summary:
We are seeking a proactive and detail-oriented Salesforce System Analyst to join our team in St. Louis, MO. This role is ideal for a professional experienced in gathering business requirements, managing Salesforce implementations, and handling complex data-related initiatives. Experience or interest in AI-driven agent platforms like AgentForce is a strong plus.

Experience or interest in AI-driven agent platforms like AgentForce is a strong plus.

Key Responsibilities:

  • Collaborate with stakeholders to gather, analyze, and document business requirements.
  • Translate business needs into functional specifications and configure Salesforce accordingly.
  • Serve as a liaison between business users and technical teams to ensure successful system implementations and enhancements.
  • Work with large datasets-perform data mapping, data migration, validation, and integration within Salesforce.
  • Support end-to-end Salesforce implementations and feature rollouts.
  • Manage Salesforce user roles, profiles, permissions, page layouts, and workflows.
  • Identify areas for system improvement and provide recommendations aligned with business goals.
  • Troubleshoot and resolve Salesforce issues and data discrepancies.
  • Engage with cross-functional teams including developers, QA, and product managers.

Nice to Have:

  • Exposure to or working knowledge of AgentForce, Salesforce AI/Einstein, or similar AI-based agent platforms.
  • Understanding of AI integration in CRM platforms or digital engagement tools.
  • Salesforce certifications (Administrator, Business Analyst, or Platform App Builder).

Qualifications:

  • Bachelor's degree in Computer Science, Information Systems, Business, or related field.
  • 13 17 years of experience as a Salesforce Analyst or System Analyst.
  • Proficiency with Salesforce Lightning, Salesforce CRM, and Salesforce Admin tasks.
  • Strong analytical, organizational, and communication skills.
  • Experience in working with Agile/Scrum teams.

Preferred Tools/Technologies:

  • Salesforce Lightning
  • Salesforce Service/Experience/Marketing Cloud
  • JIRA / Confluence
  • Data tools like Excel, SQL, or data mapping tools
  • AgentForce or other conversational AI platforms (Nice to have)

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

Thanks and regards,

Philip David Dausi

Sr. Business Development Manager.

Tell:

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