Overview
On Site
Contract - W2
Contract - Independent
Skills
Remote Support
Manufacturing
IT Infrastructure
Migration
VMware
Servers
Collaboration
Customer Service
Documentation
Onboarding
Active Directory
Computer Hardware
Microsoft Windows
Microsoft Office
Computer Networking
Aruba
Effective Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Cowpens, South Carolina. This long-term contract position offers an exciting opportunity to work in a dynamic manufacturing environment where you will play a key role in supporting desktop systems, resolving technical issues, and assisting with IT infrastructure transitions. If you are a proactive problem-solver with a strong technical background, we encourage you to apply.
Responsibilities:
Provide comprehensive support for desktop systems, including installation, maintenance, and troubleshooting.
Conduct imaging and deployment of Windows 11 devices, ensuring smooth transitions for end-users.
Assist with the migration of systems to VMware and Nutanix platforms, contributing to infrastructure upgrades.
Perform physical mounting and setup of servers and other hardware as required.
Support the transition to Office 365, addressing user needs and resolving technical challenges.
Collaborate with team members to resolve IT tickets efficiently and provide excellent customer service.
Participate in networking support, including working with Aruba systems and assisting in the transition to new solutions.
Maintain accurate documentation of processes, configurations, and resolutions.
Engage in an on-call rotation after an initial onboarding period to provide timely support.
Demonstrate flexibility by taking on various IT-related tasks and responsibilities as needed.
Requirements
Strong experience with PC desktop and workstation support.
Proficiency in Active Directory management and troubleshooting.
In-depth knowledge of desktop hardware and imaging processes.
Familiarity with Windows 11 and its deployment.
Experience with Microsoft Office 365 administration and support.
Understanding of networking systems, including Aruba.
Ability to work independently and take initiative in resolving issues.
Effective communication skills and a collaborative mindset.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Cowpens, South Carolina. This long-term contract position offers an exciting opportunity to work in a dynamic manufacturing environment where you will play a key role in supporting desktop systems, resolving technical issues, and assisting with IT infrastructure transitions. If you are a proactive problem-solver with a strong technical background, we encourage you to apply.
Responsibilities:
Provide comprehensive support for desktop systems, including installation, maintenance, and troubleshooting.
Conduct imaging and deployment of Windows 11 devices, ensuring smooth transitions for end-users.
Assist with the migration of systems to VMware and Nutanix platforms, contributing to infrastructure upgrades.
Perform physical mounting and setup of servers and other hardware as required.
Support the transition to Office 365, addressing user needs and resolving technical challenges.
Collaborate with team members to resolve IT tickets efficiently and provide excellent customer service.
Participate in networking support, including working with Aruba systems and assisting in the transition to new solutions.
Maintain accurate documentation of processes, configurations, and resolutions.
Engage in an on-call rotation after an initial onboarding period to provide timely support.
Demonstrate flexibility by taking on various IT-related tasks and responsibilities as needed.
Requirements
Strong experience with PC desktop and workstation support.
Proficiency in Active Directory management and troubleshooting.
In-depth knowledge of desktop hardware and imaging processes.
Familiarity with Windows 11 and its deployment.
Experience with Microsoft Office 365 administration and support.
Understanding of networking systems, including Aruba.
Ability to work independently and take initiative in resolving issues.
Effective communication skills and a collaborative mindset.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.