IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide.

Our client is looking for a Lead ServiceNow Developer to design, develop, and implement ServiceNow solutions that drive process automation, IT service management (ITSM), and enterprise-wide workflows leveraging out of box functionality. The Lead Developer will serve as a technical leader, overseeing development best practices, mentoring developers, and ensuring scalable, secure, and compliant ServiceNow implementations.

Tasks

• Lead the design, development, and configuration of ServiceNow modules (ITSM, ITOM, CMDB/Asset, or others as applicable).
• Translate business requirements into technical solutions using ServiceNow best practices.
• Develop and maintain ServiceNow workflows, business rules, UI policies, client scripts, and integrations.
• Provide technical leadership to a team of ServiceNow developers, ensuring high-quality code and adherence to governance standards.
• Collaborate with stakeholders to define technical roadmaps and recommend ServiceNow capabilities that align with business needs.
• Lead integration efforts between ServiceNow and third-party systems using APIs, MID servers, and integration tools.
• Ensure platform stability, performance, and security by following ServiceNow development standards and industry best practices.
• Manage code promotion across environments using update sets, application repositories, or DevOps pipelines.
• Mentor junior developers and provide technical guidance, code reviews, and training.
• Help develop, implement and maintain testing procedures for developers.
• Stay updated on new ServiceNow releases, features, and industry trends.

Knowledge, Skills and Abilities Required:

• Strong leadership, communication, and collaboration skills.

NOTE: Candidates must be WI residents or willing to relocate prior to start date at their own expense. 100% remote within the State of WI.

Location: Madison, WI (Remote from within the State of WI)

Contract: 1+ years

Skills Required:

• 5+ years - Hands-on ServiceNow development experience with multiple implementations.
• 5+ years - Proven experience as a lead developer or technical lead on ServiceNow projects.
• 5+ years - Strong knowledge of ServiceNow core modules: Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Request Fulfillment, Discovery, etc.
• 5+ years - Proficiency in JavaScript, Glide API, REST/SOAP integrations, HTML/CSS, and AngularJS.
• Experience with ITOM, integrations, automations, Service Graph and CSDM.
• Familiarity with ServiceNow Flow Designer, IntegrationHub, and Scoped Applications.
• Knowledge of ServiceNow best practices, security models, and performance optimization techniques.
• Bachelor s Degree (Please include on your resume)

Skills Desired A plus to have:

• Experience with Agile/Scrum delivery methodologies.
• Familiarity with DevOps pipelines and automated testing in ServiceNow (ATF, Jenkins, Git).
• Knowledge of ITIL/ITSM processes and frameworks.
• Ability to interact with senior leadership and business stakeholders to provide technical guidance.
• ServiceNow Certifications: Certified Service Administrator, Certified Application Developer, ITSM, ITOM or other product-specific certifications

*** Rate depends on experience

*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below