NGAN Operations Engineer

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 month(s)
No Travel Required

Skills

Python
UNIX
Incident management
Linux
Cisco
Kubernetes
Bash
CCNA
Ansible
Git
Jenkins
Juniper
JNCIA
networking
Arista
troubleshooting
vCMTS
RPHY
Distributed Access Architecture

Job Details

Requirements:
  • 3 or more years of experience in production operations within a 24x7 environment.
  • Proficiency in Unix and Linux operating systems and server administration.
  • Experience with network troubleshooting and configuration for Juniper, Arista, or Cisco devices.
  • Experience in scripting and automation using Python and Bash for platform tasks.
  • Experience with server hardware maintenance, software troubleshooting, and RMA processes.
  • Experience in Kubernetes, Jenkins, Ansible, and Git for operational scaling.
  • Excellent verbal and written communication skills.
 
Responsibilities:
  • Execute vCMTS and RPHY platform stand-ups and software installations across the country.
  • Implement system upgrades, hardware replacements, and risk management changes.
  • Perform incident mitigation and service restoration for virtual cable modem termination systems.
  • Identify service-impacting trends and collaborate with developers on long-term problem management.
  • Partner with regional engineering teams to build automation tools and improve reliability.
  • Integrate and operationalize new products through cross-functional project management collaboration.
  • Maintain system health and network availability through 24/7 on-call rotation cycles.
 
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
 
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
 
For more information about Resourcesoft and our services, please visit our website.
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About Resourcesoft, Inc.