Systems Administrator

The Operational Technology Systems Administrator will support the technology, security and process guidance for Lam s labs and cleanrooms. The focus of this role is to help end users in the Lab environment and provide effective IT/OT systems to meet business requirements. They will manage the oversight of the engineering infrastructure (security controls, applications, network services, computer systems, file storage services, IoT, Azure Cloud, etc), and define, execute, and monitor overall delivery, reliability, and performance of the infrastructure and services which directly impact the lab's success. The successful candidate will collaborate and innovate with stakeholders and global team members to develop and implement secure technology solutions supporting the Lab operation.

DUTIES & ESSENTIAL JOB FUNCTIONS:
Model Company's core values
Ensures approved projects and directives in support of business requirements are implemented promptly, tracks and reports progress as required, and escalates to management when customer expectations cannot be met
Management/support of all computing & network equipment in the lab/office infrastructure
Develops, implements, and maintains roadmap for all computer devices in the Lab environment, consistent with global GIS polices and engineering groups' business requirements
Collaborate with global Lab operation support peers by hosting/attending sessions
Provides 1st-level and 2nd-level support. Act as a single point of contact for IT services and escalations. Interfaces with IT vendors when issues cannot be resolved internally by GIS
Monitors performance and makes appropriate tuning changes
Utilize approved procedures to ensure that hardware and software are deployed, implemented, and supported per business requirements and aligned to company standards/policies
Utilize GIS Change Control model when applicable to document overall status of the Engineering Lab environment, including Asset Management/Tracking; Align to Corporate Change Control Board and Vendor/Supplier requirements as necessary
Participate in GIS projects to test, pilot, and/or implement new hardware and software as necessary in support of Engineering Lab activity/requirements
Maintain technical skills in areas of specialty
Monitor and report system and network policies related non-compliance to supervisors
Create and maintain detailed documentation and technical diagrams
Other duties and functions to be as assigned

QUALIFICATIONS:
5-7+ years of experience supporting an enterprise heterogeneous computing environment in areas of specialty
Excellent communication skills that facilitate productivity and collaboration among BU customers, GIS, and other Lam support organizations, and outside IT vendors
Prefer working experience with Semiconductor/high tech/research industries
Working experience in a clean room is a strong plus

EDUCATION:
Bachelor degree in a related area or equivalent work experience is required.
Technical:
Operating System\Platform Support
o 2 - 4+ years of hands-on experience installing and configuring Microsoft Windows Servers, Windows 10, 7, XP, and legacy NT devices, and Unix / Linux computers
Network connectivity Administration.
o 5+ years of hands-on experience managing connectivity infrastructure (including remote) and services.
o Experience with end-to-end connectivity troubleshooting and resolving end-user connectivity issues
Security / Access Control Administration
o Understanding of Security Infrastructure best practices
o Experience supporting an OT technically diverse security infrastructure: Access Control, PKI Infrastructure, Firewalls, Anti-virus, etc.
o Understanding and knowledge of security frameworks
General
o Understanding of multiple technologies and protocols from networking, servers to storage, cloud, IoT, robotics, RFID, VR/AR technologies, Zebra Guns/Printers,
o Excellent User Support skills and problem-solving skills
PREFERENCES:
Demonstrated safety focus
Prior experience working in clean room is a strong plus.
Consistent self-starter requiring minimal direction
Excellent written and oral communication skills.
Strong organizational skills and detail orientation
Ability to multi-task and prioritize frequently changing needs.
Work as a team player with employees at all levels.
Ability to follow Corporate and GIS policies for confidential Lam and Lam customer data.
Proven analytical and problem-solving abilities.
Ability to perform physical tasks such as moving and lifting computer and other equipment as required