Overview
Skills
Job Details
Requirements Gathering: Conduct stakeholder interviews, user research, and define functional requirements for a Generative AI chatbot.
UI/UX Design: Create wireframes, prototypes, user journeys, and ensure usability and accessibility standards.
Implementation Support: Work with developers to ensure chatbot features meet UI/UX specifications; resolve design issues.
KPI & Reporting: Define and track performance metrics; present insights to stakeholders.
Data & Testing: Specify backend data needs; support UAT and post-launch feedback collection.
Documentation & Collaboration: Maintain requirements/design docs in Azure DevOps; align with IT, business, and project teams.
TOP SKILLS PER MGR:
1. Functional UI/UX Analysis and Design
2. Requirement Elicitation
3. Documentation following Agile Principles