Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
AR account management
Word/Excel/Outlook
Job Details
Job Description:
Accounts Receivable & Payment Processing
- Post customer payments accurately and on time.
- Scan and upload payments into the banking system.
- Investigate and resolve payment discrepancies promptly.
- Reconcile customer accounts and maintain up-to-date records.
- Maintain accurate notes of all account communications in Sapphire system.
Customer & Internal Communication
- Liaise with retailers, sales, warehouse, drivers, and customer service teams.
- Notify customers and internal teams of account-related issues.
- Respond to a high volume of customer/driver calls professionally and efficiently.
- Distribute monthly account statements via email for designated accounts.
Problem Solving & Escalation
- Problem-solve under pressure and meet tight deadlines.
- Escalate unresolved issues to the AR Manager as necessary.
Teamwork & Independence
- Work independently with minimal supervision.
- Collaborate effectively with team members and maintain strong professional relationships.
Tools & Software
- Use Sapphire system for AR account management.
- Proficient in Microsoft Office Suite: Word, Excel, Outlook.
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