Overview
On Site
Full Time
Skills
Evaluation
Optimization
Emerging Technologies
Network
Communication
ROOT
Dragon NaturallySpeaking
DNS
IP
Intellectual Property
Firewall
Cloud Computing
ITIL
TOGAF
PMP
Virtualization
Database Administration
Unix
IaaS
Database
SaaS
Command-line Interface
Computer Networking
Storage
Servers
Scripting
API
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 2076349
Job Description:
Responsibilities
- Deliver administration, maintenance, and ongoing support of the shared cloud environment
- Build, configure, tune and implement automation for cloud lifecycle and operational improvement
- Support of the web interface used by customers to access their cloud environment.
- Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments.
- Expected to establish and maintain proficiency on emerging technologies through self-study and on-the-job training.
- Escalate issues and defects as necessary.
- Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved.
- Provide routine communication with customers on progress, status, and root cause.
- Support customers with DNS, IP, and firewall issues regarding Cloud environment.
- Work directly with architects to help reproduce and resolve customer issues
- Knowledge of industry standards and standards organizations (e.g. ITIL, TOGAF, PMP)
Skills and Knowledge
- Strong understanding of all virtualization types
- OS and database administration
- Solid networking experience and troubleshooting
- UNIX systems and automation
- Expertise in the design and operation of medium to large scale enterprise or cloud infrastructure, databases and application systems.
- Expertise in data infrastructure
- Passion for cloud software, tooling and automation; comfort with command line tools and scripting
- Understand of design principles around networking, storage, and servers
- Experience working with integration scripting technologies
- Good understanding of API and tools. 10+ years of experience.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Responsibilities
- Deliver administration, maintenance, and ongoing support of the shared cloud environment
- Build, configure, tune and implement automation for cloud lifecycle and operational improvement
- Support of the web interface used by customers to access their cloud environment.
- Responsible for evaluation, development, implementation, optimization, performance and configuration of customer cloud environments.
- Expected to establish and maintain proficiency on emerging technologies through self-study and on-the-job training.
- Escalate issues and defects as necessary.
- Work directly with escalation teams (development, network, or engineering) until incidents are fully resolved.
- Provide routine communication with customers on progress, status, and root cause.
- Support customers with DNS, IP, and firewall issues regarding Cloud environment.
- Work directly with architects to help reproduce and resolve customer issues
- Knowledge of industry standards and standards organizations (e.g. ITIL, TOGAF, PMP)
Skills and Knowledge
- Strong understanding of all virtualization types
- OS and database administration
- Solid networking experience and troubleshooting
- UNIX systems and automation
- Expertise in the design and operation of medium to large scale enterprise or cloud infrastructure, databases and application systems.
- Expertise in data infrastructure
- Passion for cloud software, tooling and automation; comfort with command line tools and scripting
- Understand of design principles around networking, storage, and servers
- Experience working with integration scripting technologies
- Good understanding of API and tools. 10+ years of experience.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.