Field Support Technician

Overview

On Site
USD 25.00 - 30.00 per hour
Full Time

Skills

Remote Support
Printers
Hardware Troubleshooting
Break/Fix
Microsoft Windows
Active Directory
Microsoft SCCM
Management
Migration
Customer Service
Communication
Network

Job Details

Description
The Desktop Support / Field Support Technician will be supporting a Windows 10 / 11 environment with about 250 machines (computers) 250 printers, including zebra printers, label printers and 250 scanners. A good deal of support will be with Zebra printer and hand held scanner issues as they arise. Additionally, they will need understanding and experience with Hardware troubleshooting and break fix issues, Windows 10/11, Active Directory, SCCM for imaging and deployments and managing clients. Involvement could include device refreshes - imaging, deploying, migrating machines. Need to have strong customer service and communication skills and willing to be aggressive and push forward with less direction. Network understanding is a plus.
**Will be required to work onsite daily - Shift time could be 1st , 2nd or 3rd.
3-month contract position with good chance to be extended beyond 3 months
Skills
Windows 10, Troubleshooting, Printer Support, Active directory, SCCM
Top Skills Details
Windows 10,Troubleshooting,Printer Support
Additional Skills & Qualifications
Must be able to work independently with limited direction. Organized and follow through on closing tickets. Willingness to work in Manufacturing / Plant floor environment. Having Mfg experience is a plus. The customer is moving to a more automated environment so any experience and understanding of automation will be helpful.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Jackson,TN.
Application Deadline
This position is anticipated to close on Sep 6, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group