Creative & Marketing - Mktg Communication Specialist 4

Overview

On Site
Depends on Experience
Contract - W2

Skills

Adobe CS
creative marketing
communication
Change Management
Graphics Design
HTML

Job Details

100% onsite for Ann Arbor- must be local to AA
Standard hour in US (8am - 5 pm)

  • Bachelor s degree in Communications, Technical Writing, UX, HCI, or a related field.
  • 5+ years of experience in IT communications, UX writing, internal communications, or technical writing within a corporate or enterprise environment.
  • Strong understanding of enterprise technology systems (ERP, HRIS, productivity tools, etc.).
  • Demonstrated experience in crisis/incident communication and change management communications.
  • Excellent writing, editing, and proofreading skills with an emphasis on clarity, brevity, and empathy.

Preferred but need not have all of it

  • Experience with SharePoint Online, Confluence, or similar platforms.
  • Basic knowledge of HTML/CSS.
  • Proficiency with design tools such as Adobe Creative Suite, Canva, or Figma.
  • Familiarity with UI/UX principles and user-centered design.

Writing user-facing communications about IT and enterprise technology initiatives, including new launches of information systems, improvements to business technologies, feature changes and version updates.
Working with internal communications teams to align IT communications strategies with general internal communication strategies and to ensure a cross-functional match.
Responding to critical IT incidents by developing communication strategies for urgent events and alerts.
Creating templates and strategies for planning of IT communication activities and working across all IT teams to ensure adherence to these standards.
Writing on behalf of executives and managers to communicate in their voice and ensure they are presented in a way consistent with their position.

PR contributing to projects meant to improve the experience of using IT systems in the company, including analyzing the current experience of using these systems.
Providing UI/UX oversight and input to IT projects to ensure they meet the standards of the user experience expected from the department.
Providing graphic design and HTML services to web and application initiatives inside IT to ensure a clean and consistent look and feel for all IT services and applications.

Writing support articles and UX articles to develop user knowledge about business information systems used at the company. Publishing these articles on internal SharePoint online sites and designing the articles to align with internal communication standards.
Developing training materials for IT systems used inside the company and delivering training sessions to users of IT systems.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.