Technical Program Manager on our W2 at NY, C2C Don't apply

Roles and Responsibilities:

Be the 'go getter' for USCS and EDD Tech, working with stakeholders across Technology to drive strategic programs

Navigate across the business to build strong working relationships with the team, business partners and senior leaders to improve collaboration, solve problems, identify, and remove roadblocks and create solutions to deliver results.

Lead Tech discussions on project plans to ensure alignments across teams

Collaborate with leadership and internal partners to evaluate and develop insights on opportunities that influence the strategic direction of projects.

Lead critical governance discussions and delivering program communication and training strategies.

Work across the program and partners to drive resolution of program and project level risk and issues.

Negotiates and influences cross-functional teams to ensure appropriate resourcing levels are engaged and maintained throughout the execution of the plan.

Anticipates program risks and issues and ensures that appropriate mitigation planning is in place to avoid compromising delivery.

Ensure the continued development of marketing technology strategy documents.

Collaborate with the cross-platform-development teams on large programs.

Own or provide key inputs into measurement and tracking of key goals, metrics, and executive level reporting.

Demonstrate inspiring leadership.

Qualifications

Ability to collaborate across teams and able to build and leverage strong working relationships and bring different opinions to consensus.

Experience managing multiple simultaneous initiatives, priorities, and teams.

Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams.

Excellent oral and written interpersonal skills with demonstrated experience engaging and influencing cross-functional stakeholders and senior leaders.

Demonstrated knowledge of project management process, project management software tools, templates, and management techniques.

Pro-active collaboration with ability to build trust through transparency of information and delivering on commitment.

Proven ability to manage change in a dynamic environment and influence others without direct authority.

Consistently question assumptions, challenge the status quo, and strive for improvement.

Never settle for being good enough

Knowledge of Customer Marketing technology ecosystem and related programs is preferred