Business Systems Analyst

1891 Financial Life, a life insurance carrier, providing life, annuities, and member benefits to their clients, is currently looking to hire a Business Systems Analyst on a full time, permanent basis. This position must be performed onsite in Schaumburg, IL.

Title: Business Systems Analyst

Location: Schaumburg, IL (Onsite)

Overview:

The role of the Business Systems Analyst is focused on the development, integration, and support of 1891 Financial Life s business applications for Policy Administration and Accounting software. The Business Systems Analyst will assist the team with migrations to new applications and then monitor and maintain systems going forward. The Business Systems Analyst should be passionate about insurance, technology, and customer service. This role represents an exciting opportunity to join a growing company whose products are being used throughout the US. As a member of the team, you will directly work with team members with an aim to support clients and achieve high levels of performance and delivery.

Responsibilities:

• Be the subject matter expert or super user for our technology systems.
• Assists team members in the elicitation and refinement of business requirements and to develop related processes and procedures.
• Assists in translating business requirements to technical designs and specifications.
• Manage relationships with outside vendors.
• Develop a project plan for training, product implementation and conversation.
• Develop, execute, and document test plans during implementation of new products.
• Document processes and provide training and instruction to end users.
• Create ad hoc queries to address business needs.
• Create and maintain all standardized reports as requested to each department weekly.
• Provide all standardized reports per schedule to each department weekly.
• Work with process owners and end users to ensure developed solutions meet required specifications.
• Actively participate in project weekly meetings and discussions with the Management team.
• Review and translate client business strategies, objectives into business requirements for new or enhanced functionality and design a systems approach.
• Understand modification requirements for clients.
• Research and write detailed business specifications for FIMMAS system modifications.
• Research and write detailed technical specifications for developers.
• Solve complex problems using data, facts, and situations requiring analysis interpretations and comparisons on a range of options and recommending decisions on the most appropriate approach.
• Some hands-on experience with software programming and development systems/processes is desired.
• Ability to manage the work of several concurrent projects.
• Demonstrated ability to create strong working relationships with others.
• Work closely with developers and testers to test features and identify and resolve issues.
• Ensure quality control standards for all projects for the client through developing testing requirements.
• Work with end-users to identify and resolve issues in a timely manner.
• Work with end-users to clarify systems procedures and functions.
• When required, provide technical and business leadership within a project framework.
• Test, analyze systems to identify code problems, software errors or deficiencies and work with programmers to correct.
• Train users to work with computer systems and programs. Provide problem resolution and on-call support for software applications and computer systems.
• Ensure adequate test procedures are defined, documented, and implemented for new systems and existing systems.
• Participate in requirements, estimations, and objectives of solicitations (e.g., RFQs, RFPs, RFIs).
• Ability to gather, synthesize and analyze data and draw logical conclusions.
• Ability to express oneself clearly and concisely, both verbally and in writing
• Strong project management capabilities
• Ability to identify and address change management issues.
• Submit weekly reports to CEO.
• Attend weekly meetings with the policy administration software vendor.

Qualifications:

• 3-5+ years of experience supporting applications in a business environment including system implementations and testing.
• Bachelor s Degree is highly preferred, or equivalent years of relevant professional experience.
• Insurance industry experience required. Strong understanding of the insurance and insurance brokerage businesses including life insurance industry processes and procedures.
• Identify risk and discuss with compliance.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Mathematical skills with ability to calculate simple math figures and amounts such as discounts, interest, and percentages.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Self-starter, with strong interpersonal skills, able to work individually and/or within a project framework.
• Detail-oriented and organized; can complete projects one at a time and simultaneously.
• Ability to be creative to help invent new ways of approaching problems.

Helpful Technical Skills:

• Working knowledge of developing reporting solutions using SSRS (SQL Server Reporting Services) and ability to write SQL queries.
• Experience working in a SAAS environment.
• Hands on experience with software programming and development systems/processes is desired.
• Experience with ODBC Compliant reporting tools such as Power BI, Tableau, and/or Crystal Reports
• Ongoing studies in computer-based topics such as Microsoft certifications or general interest topics in a technical field.
• Insurance product knowledge (Life, Health, and Annuity).
• Insurance designations (e.g. FLMI, CLU, ChFC, CFA, CLTC, etc.) nice to have.
• Business or Systems Analysis experience desired.