Sr. Director, Data Governance

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

At Peacock, we know life is complicated but believe entertainment shouldn't be. We envision a more human streaming experience that embraces the entertainment you love. Backed by 100+ years of NBCUniversal legacy, we know how to entertain. We combine this legacy with an insatiable itch for innovation, embracing the data and technologies that challenge the status quo. Our team is never done obsessing over how best to deliver excellence across television, film, sports, news, and more.

This ambition is a group effort. As challengers at heart, our secret weapon is our talented team of big thinkers, data-driven drivers of growth and innovation. We start by putting people first, embracing empathy and compassion to create a more dynamic, more fulfilling workplace and a better, more enjoyable product. As a company, we embrace the power of transparency and inclusion. We know the best idea can come from anywhere, so we're committed to creating an organization where we act as one and put ego aside. We are determined to forge the next frontier of streaming through trust, teamwork, and talent.

The Senior Director, Data Governance will have cross-functional responsibility to lead operational data privacy and data compliance initiatives across the NBC Media Group and the extended global streaming platform (GSP), including services supporting Peacock, Sky Now, SkyShowtime, and ShowMax. Their remit covers the specialty areas of data management, fair and ethical use of data, and technical and regulatory compliance. This role has responsibility over our privacy tooling implementations, ongoing maintenance, and testing, as well as incident triage relating to privacy. The role will also direct operational data governance practices which provide data sharing and data ethics services to our commercial partners in the Brands the team supports. Specific tools managed by this remit include our Consent Management Platform, our Subject Rights Request portal, as well as other miscellaneous compliance tools covering data dormancy, children's viewing protections, and marketing and other consents. This role will align to our enterprise-wide Data Governance and Privacy functions as well as hold accountability to our legal team for managing the above processes.

This role requires acute attention to detail, a strong sense of accountability, teamwork and understanding of complex privacy regulations and requirements. The incumbent is accountable for developing and implementing Data Governance principles, supporting the creation and operationalization of processes, and standards to ensure coordination, standardization, and alignment across the enterprise.

Responsibilities include, but are not limited to:

• Owns how data is handled and ensuring it is maintained in a secure and compliant manner, reducing the risk of data breaches and unauthorized access.
• Reduces or manages risk for the governed data environments in scope for the team and acts as escalation point for high criticality risk decisions.
• Serves as a single point of contact for the technical and non-technical leadership, and teams, to develop and deploy privacy compliance mechanisms.
• Consults on issues of product strategy, roadmaps, business processes and foster awareness of legal and regulatory guidance with partner teams in Product, technology, and partnerships.
• Demonstrates exceptional expertise in technical and regulatory data compliance, including expertise in all current laws and regulations on the subject that apply to in scope territories such as GDPR, CCPA, COPPA & VPPA
• Manages OneTrust or other tooling for the GSP brands. Including implementation accountability across the CMP and Data Subject Rights
• Designs and owns product responsibility overseeing the creation of miscellaneous compliance tools, including but not limited to processes around data dormancy, children's viewing protections, and marketing and other consents.
• Serves as a liaison with data stakeholders across the organization to ensure alignment and understanding of existing and evolving data privacy requirements, evaluating risks, and providing recommendations / solutions in a timely manner.
• Understands the end-to-end data lifecycle of the GSP and related compliance obligations and controls including purging of customer data based on user activity, requests, and preferences.
• Creates scalable frameworks, standards and data privacy best practices across our data ecosystem and lifecycle.
• Guides and mentors others to ensure ethical data practices at all levels.
• Articulates clear policy on known ethical challenges so that organization may comply with expectations.
• Leads and perform data privacy and compliance audits for key issues related to Personal Information, CCPA, legal guidance, launch preparedness and GDPR (and related) regulations. Identifying and inventorying issues, suggested improvements, and aid in tracking and implementing fixes.
• Acts as primary contact with Comcast Global Audit (CGA) and Sky Data Governance for reviews of privacy capabilities and compliance.
• Ensures privacy impact assessments or records of processing and security assessments are completed for system and processes in scope, including vendor management.
• Coordinates with the Privacy Operations to facilitate training and awareness within stakeholder users.

Qualifications

• 10+ years of experience working with regulatory compliance frameworks as they relate to technology platforms
• 5+ years of primary experience in defining, documenting, and implementing Data Privacy and Governance best practices, data requirements, policies & procedures, preferably with consumer data in a large organization.
• 5+ years of technical experience with data & analytics platforms, specific exposure to real time data environments a plus
• Understanding of consumer privacy regulations, laws, and common practices across the media landscape, as informed by our legal partners and industry information.
• BA/BS in technical or quantitative discipline or significant relevant work experience, Graduate work in Law, Privacy, or Regulatory Policy a plus

Desired Characteristics

• Strong analytical, technical, and organizational skills to troubleshoot issues, analyze the cause, quickly come-up with the possible solution(s), document the changes, and communicate to the change to the organization.
• Experience with Data Acceptable Use, Data Access Governance, Data Protection, Data Retention, and other applicable regulations
• Experience working successfully with stakeholders and partner teams to translate business needs into governance structure.
• Ability to effectively collaborate and partner with cross-functional teams to drive results.
• Self-starter with meticulous attention to detail; metrics/data-driven
• Experience within a technology organization in the media or entertainment industry highly preferred
• Strong written and verbal communication skills
• Ability to thrive in ambiguity and manage multiple tracks of work.
• Adaptable and ability to learn quickly.
• Demonstrated understanding of Data Lifecycle management, including obfuscation techniques
• Experience working with and navigating a matrixed organization composed of technology horizontals and business focused verticals Stakeholder facilitation with business and technical executives.

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $200,000-230,000 (bonus & long-term incentive eligible)

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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