Software Operations Business Analyst

Overview

On Site
Hybrid
USD 60.00 per hour
Full Time

Skills

Training
Business Operations
Finance
Salesforce.com
Microsoft Office
Problem Solving
Conflict Resolution
Multitasking
Web Services
Computer Graphics
Artificial Intelligence
GPU
Robotics
Innovation
Data Integrity
Acceptance Testing
Collaboration
Electronic Data Interchange
Purchase Orders
ROOT
Evaluation
SAP
Element Management System
EMS
Analytical Skill
Research
Management
Attention To Detail
Accountability
Sales

Job Details

Date Posted: 09/18/2025

Hiring Organization: Rose International

Position Number: 488783

Industry: IT Company/Software

Job Title: Software Operations Business Analyst

Job Location: Santa Clara, CA, USA, 95054

Work Model: Hybrid

Work Model Details: On-site in Santa Clara and remote

Shift: 8 - 5 Pacific

Employment Type: Temporary

FT/PT: Full-Time

Estimated Duration (In months): 5

Min Hourly Rate($): 60.00

Max Hourly Rate($): 70.00

Must Have Skills/Attributes: MS Office, Research, Written Communication

Experience Desired: Software entitlement management (2 yrs); Experience with workflows like ownership transfers, cancellations, renewals, or order processing (2 yrs)

Required Minimum Education: Bachelor's Degree

**C2C is not available**

Job Description
Minimum Qualifications:
Bachelor's degree or specialized training in Business Operations for software and appliance service businesses (or equivalent experience). Finance or Business IT background is a plus.
2+ years of operations experience; SAP and Salesforce experience is a plus.
Strong working knowledge of Microsoft Office
Requires good interpersonal, problem solving and the capability to multitask.
Understanding of various industry trends and applying technology such as web services for EDI ordering.

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It's a unique legacy of innovation that's fueled by great technology-and amazing people. Today, we're tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before takes vision, innovation, and the world's best talent. As an NVIDIAN, you'll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world

Job Responsibilities:
Software and services entitlement modifications, including ownership transfers, contract/term adjustments, end-user contact changes, cancellations, and serial number updates across all applicable systems.
Data integrity for software and support services within applicable systems
Generate and maintain operational reports, charts, and metrics for assigned areas.
Conduct user acceptance testing (UAT) for new product and program launches.
Find opportunities for process and system improvements and collaborate with multi-functional teams for implementation.
EDI purchase order submissions and sales order bookings, addressing any issues with partners to determine root causes and resolutions.
Software NFR(Not For Resale) and non-standard evaluation entitlement process
Order fulfillment for software and support services, including running SAP backlog reports, closing orders in SAP, generating entitlements in EMS, and ensuring timely delivery to customers.

Ways to stand out from the crowd:
Self- starter along with social and influencing abilities, work well across functional teams, achieve daily task goals, and make good independent decisions.
Strong analytical skills and ability to do in-depth research for management summaries.
Attention to detail, accuracy, & ability to prioritize numerous tasks in a fast-paced environment.
Ability to be proactive, get things done, highly motivated and willing to work flexible schedule to accommodate business needs.
High level of ownership, accountability, seek new initiative, communicate clearly and collaboratively with coworkers, sales, and other multi-functional teams (verbal & written).

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**


Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.


California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.