Product Engagement Anlayst

Are you an experienced IT professional who thrives at the intersection of people, process, and technology? Join our dynamic software development team as a Product Engagement Analyst and play a key role in turning ideas into impactful digital solutions. In this role, you ll partner closely with developers and stakeholders across a wide range of departments to uncover business needs, streamline processes, and design intuitive user experiences. From leading business requirements gathering and process improvement to creating UI prototypes that bring concepts to life, you ll be the critical bridge between our customers and the software we build. This opportunity is perfect for a seasoned IT professional who enjoys collaborating side-by-side with custom development teams, influencing product direction, and delivering creative, innovative solutions that make a real difference.

Who are we?

The SRPMIC is a sovereign tribe located in the metropolitan Phoenix area. Bounded by the cities of Scottsdale, Tempe, Mesa and Fountain Hills, the Community serves over tribal members, and all persons conducting business over approximately 96 square mile area of residential, agricultural and commercial lands, as a full-service government entity. The Community also operates tribal enterprises in diverse industries.

What the job looks like:

The SRPMIC s Information Technology department (IT) is seeking an experienced Product Engagement Analyst who can translate customer needs into impactful software solutions. You ll work directly with customers to understand their goals and clearly communicate requirements to our software development team.

You ll play a key role in customer success, supporting solutions from concept through delivery by contributing to testing, training, and user adoption. Reporting to the IT Assistant Director (EA, Dev & Cyber), you ll assist with planning and execution across the product lifecycle, with a strong focus on gathering and refining product and customer requirements.

Working closely with engineering and support teams, you ll help ensure solutions meet both technical expectations and customer satisfaction goals. The ideal candidate brings hands-on experience in business process analysis and requirements gathering for custom-developed software, along with skills in manual and automated testing, UI prototyping and storytelling, and change management. Experience working with Angular development teams is highly desirable, and familiarity with automated testing tools such as Playwright, Cypress, and Postman is a plus.

Apply if you have a:

Bachelor s degree in computer science, software engineering or related IT discipline
Three (3) years experience creating requirements, user interface prototypes and test cases within a custom software development discipline.
Three (3) years leading user acceptance testing, end user training and managing the change process for developed software solutions.

Why should you apply?

Value driven and diverse culture
Competitive salary
Comprehensive employee benefit program
15 paid holidays
Paid sick and annual leave
401(k) retirement plan with 5% employer contribution, and up to a 3% employer match
Voted one of the Valley s healthiest employers 14 years in a row

Next Steps:

Read and review the job specifications at ;br /> Complete the online application no later than 01/14/2026. No applications will be accepted after the deadline.