IT Field Support Technician

Overview

On Site
USD 20.00 - 22.00 per hour
Full Time

Skills

Laptop
Documentation
Backup
Microsoft Windows
Computer Hardware
Mobile Devices
Attention To Detail
Customer Service
ServiceNow
IT Service Management
Microsoft Excel
Technical Support
Break/Fix
CCTV
Communication
Workflow
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law

Job Details

Description
The IT Field Support Technician provides on-site across the Milwaukee area. This role requires strong customer service skills, excellent attention to detail, and the ability to work independently while meeting deadlines in a fast-paced clinical environment. The technician will support desktops, laptops, mobile devices, rebuild processes, data backup tasks, and various field support activities.

Key Responsibilities

  • Deliver high-quality, customer-focused technical support to internal employees.
  • Perform computer rebuilds following established procedures and documentation steps.
  • Assist with data backup and restoration within the Windows OS environment.
  • Provide field support for desktop hardware, software, peripherals, and mobile devices.
  • Work with large datasets and complete tasks using Microsoft Excel.
  • Update, track, and resolve tickets within the ServiceNow platform.
  • Install, troubleshoot, and support CCTV and related equipment when required.
  • Ensure professional conduct, hygiene, and etiquette in sensitive hospital environments.
  • Adapt to new technologies and evolving IT processes.
  • Complete assigned tasks independently while maintaining punctuality and reliability.

Required Skills & Qualifications

  • Strong attention to detail and ability to follow documented processes.
  • Excellent customer service and communication abilities.
  • Ability to work independently under pressure and meet deadlines.
  • Familiarity with ServiceNow or similar ITSM platforms.
  • Proficiency with Microsoft Excel, including handling large data sets.
  • Experience with desktop troubleshooting, installation, and break/fix support.
  • Basic understanding of CCTV installation and support (preferred).

Additional Requirements

  • Reliable personal vehicle and a valid driver's license.
  • Ability to lift up to 50 lbs. as needed.
  • Working mobile phone for onsite communication.
  • Comfortable working within hospital settings while following professional standards.
  • Open to learning new technologies and improving existing IT workflows.

Job Type & Location
This is a Contract position based out of Milwaukee, WI.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milwaukee,WI.
Application Deadline
This position is anticipated to close on Jan 19, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group