IT QA Lead (SME)

Overview

Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Contract - 6 Month(s)

Skills

QA lead
selenium
offshore team management

Job Details

Role: IT QA Lead (SME) Location: Santa Clara, CA (Hybrid: 3 4 days onsite per week) Duration: 6+ Months
Overview: The Client is seeking a seasoned IT QA Lead to serve as the primary onsite Subject Matter Expert (SME) for a high-priority client engagement. Unlike a traditional staff augmentation role, this is a strategic delivery position. You will be responsible for the end-to-end quality of the project, owning the strategy, execution, and final sign-off. The ideal candidate will be a bridge between our South Bay client and our offshore delivery center in India. You must be comfortable working "hands-on " while simultaneously managing the workflow, productivity, and quality of a remote team.
Key Responsibilities:

  • Strategic Leadership: Own the end-to-end QA lifecycle. This includes creating Test Strategies, Test Plans, and defining "Definition of Done " for complex projects.
  • Offshore Orchestration: Act as the primary point of contact for the India-based QA team. You will assign daily tasks, conduct handovers, review their output, and ensure they meet Triune's high standards for quality.
  • Onsite Client Management: Work closely with client stakeholders (Product Managers, Dev Leads) in South Bay to gather requirements, manage expectations, and provide real-time status updates.
  • Hybrid Execution: Balance manual testing expertise (for complex, exploratory scenarios) with automation oversight. You will ensure the automation framework is scalable and that the offshore team is contributing meaningful scripts.
  • Delivery Accountability: Ensure the engagement is delivered as a cohesive managed service. You are responsible for identifying risks, bottlenecks, and process improvements.

Required Experience & Skills:

  • QA Expertise: 8+ years of experience in Software Quality Assurance, with at least 3 years in a Lead or SME capacity.
  • Offshore Management: Proven track record of managing QA teams in India, including handling the "time-zone dance " and ensuring clear communication of requirements.
  • Technical Proficiency:
    • Strong experience with Manual Testing (Functional, Integration, Regression).
    • Hands-on experience with Automation Frameworks (e.g., Selenium, Cypress, Playwright, or Appium).
    • Proficiency in JIRA, Confluence, and modern CI/CD pipelines.
  • Managed Services Mindset: Understanding of "End-to-End " delivery models vs. simple staff augmentation. You know how to take ownership of an outcome rather than just filling a seat.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.