Business Application Analyst

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Application Analyst

What does a strong OnBase Business Application Analyst do?

The OnBase Business Application Analyst is responsible for the design, configuration, support, and optimization of the OnBase enterprise content management (ECM) system. This role serves as a liaison between IT and business units, ensuring that OnBase solutions align with organizational workflows and compliance standards. Analysts play a key role in enhancing document management, workflow automation, and system integration to improve operational efficiency.

What you will do?

• Develop, configure, and maintain OnBase Solutions (Processor Models, Workflow, Unity)
• Analyze business processes and pursue application improvements
• Troubleshoot and resolve system issues and user-reported problems.
• Collaborate with peers and infrastructure teams
• to optimize workflows.
• Maintain security protocols and compliance standards under our application umbrella
• Document processes and provide technical support for application systems.
• Analyze and improve delivery performance
• using relevant tools and metrics.
• Maintains on-call availability to respond to application inquiries; must be flexible and available with the scheduling.

What you will need to have:

• Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
• 5+ years of experience with OnBase administration and development.
• Proficiency in SQL, scripting, and understanding of databases
• Monitoring Dynatrace, Splunk, and Moogsoft skills
• Ticketed/Projects ServiceNow,Clarity experience
• Ability to troubleshoot technical issues and work collaboratively with cross-functional teams.
• Excellent communication and problem-solving skills.

Perks at Work:

• We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.